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10287 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
When a customer pays for service, they expect it to be performed by the Service Department. This was not the case with my vehicle. Also got metal screw in back tire at this dealership.
I walked in looking for a certified pre-owned Prius. I had one for 13 years and loved it, but now it was totalled. My son-in-law tried to talk me into a Corrolla, because it was less expensive and as I near retirement cost is an issue. Our sales person, who popped up immediately but never made a pest of himself, showed me the used Priuses. OK, they were good. I started to leave to see the used Priuses at another dealer, when we walked by a certified pre-used 2018 Corrolla. Only 17K miles, and the price was amazing. Sold! Yes... read more
Went to Ourisman Fairfax Toyota for my most recent car purchase. Great customer service. I was treated with respect, and the transaction went smoothly! I could not be more pleased!
Was told the vehicle needed $1900 in service repairs (one item alone was $1600) and took it to a different mechanic for a second opinion. Was told they CANNOT FIND ANYTHING WRONG. Ourisman mechanics and service department must be hard up for work.
Had a great experience at Ourisman Fairfax Toyota. We were quickly attended to by Jaime Alverado. While Jaime was retrieving some information one of the Sales Managers (Marcus Dos Santos) introduced himself. Marcus returned when needed to help us talk through a situation. Once everything was squared away, Ten Muhamed stepped up and helped us with our financing. Finally we were assisted by Colin Cantfil, another Manager, to make sure we got exactly what we were looking for in our financing. All in all, this group worked great... read more
Service managers take time to understand any special needs. Service is delivered in a friendly, professional manner ensuring customer satisfaction.
I bought my Scion here back in 2007. I still take it here for certain services because they're quick, they're not pushy and they will tell you what's essential vs. what can wait, and it's a nice facility if you have to wait.
Ourisman is friendly, efficient and gives outstanding service! I have never had to wait an unreasonable time and I have always enjoyed their comfortable waiting room with reading areas and television areas. There is also coffee and donuts available!! They are competent workmen and their service always dependably reliable. Thank you Ourisman!!
Salesman patiently showed several used cars and explained fact-based pros and cons. He didn’t try to influence me one way or the other. Moving on to the financial transaction process, I felt comfortable during the conversation and appreciated the openness which allowed me to make my own choices. To sum up, I bought a great car at the right price.
Ourisman Fairfax Toyota has a 4.4 star rating with 4,595 reviews.
Ourisman Fairfax Toyota is closed now. It will open tomorrow at 11:00 a.m.
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