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4151 E 96th St, Indianapolis, IN, 46240, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The people are usually nice, but not competent. There is high turnover in practitioners, their offices are wholly disorganized and they are generally poor in responding to any request. If your company uses their clinics, it's worth the extra cost to avoid them.
The sheer amount of time I have spent on calls getting absolutely no where when I have a paper trail of recquisitions that Our Health provided and said they would cover on testing for me (even got extra approval from husband's company). Our health hasn't paid any of the ones they approved and now I am getting a pile of bills, no response or help from Our Health and wasting a ton of time on phone with lab and secondary insurance. Absolutely ridiculous.
Never had a bad experience with OurHealth (and I've been going there for 3 years now)! Their staff is super friendly and you can tell that the physicians actually care because they take their time with you and explain everything throughly.
If you've ever played 'telephone' in elementary school, then you know all you need to know about OurHealth's customer service process. If you care more about timely, accurate, and responsive communication with your medical provider than you did when you played games in school, then stay away from this operation.
OurHealth has a 3.9 star rating with 49 reviews.
OurHealth is closed now. It will open at 8:00 a.m.
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