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Our Energy LLC
- Electricity Suppliers
- Houston, TX
About this business
Location details
17154 Butte Creek Rd, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best rates.
Excellent service and the best rates in the Market.
Our Energy is very bad at processing payments if you use anything other than their own system. Personally, I use bill pay through my bank. I always schedule payments within a week of due date but on multiple occasions it has taken Our Energy 5-10 days after the scheduled bill pay delivery date to actually process it which ends up after the due date and then they immediately send out their pink non-payment disconnection notice letters. Not only is it a waste but it's totally erroneous since as a customer I did what I'm suppos... read more
Horrible company. The customer service is defensive and argumentative. My first bill contains a fee for a meter read out of schedule. 6 days prior to scheduled meter read Our Energy requested a read to start services. This was not requested by myself. Also they are charging for taxes that are not required for rural service. On my explaining this the woman of CS argue and do not attempt to work out anything. On research there is little on this company owner ship. PUC lists Shayed Faiz, Moid Ahmed and Tanweer Ahmed. Thi... read more
Horrible company. The customer service is defensive and argumentative. My first bill contains a fee for a meter read out of schedule. 6 days prior to scheduled meter read Our Energy requested a read to start services. This was not requested by myself. Also they are charging for taxes that are not required for rural service. On my explaining this the woman of CS argue and do not attempt to work out anything. On research there is little on this company owner ship. PUC lists Shayed Faiz, Moid Ahmed and Tanweer Ahmed. Thi... read more
Horrible company. The customer service is defensive and argumentative. My first bill contains a fee for a meter read out of schedule. 6 days prior to scheduled meter read Our Energy requested a read to start services. This was not requested by myself. Also they are charging for taxes that are not required for rural service. On my explaining this the woman of CS argue and do not attempt to work out anything. On research there is little on this company owner ship. PUC lists Shayed Faiz, Moid Ahmed and Tanweer Ahmed. Thi... read more
Frequently asked questions about Our Energy LLC
How is Our Energy LLC rated?
Our Energy LLC has a 2.4 star rating with 150 reviews.
When is Our Energy LLC open?
Our Energy LLC is open now. It will close at 6:00 p.m.
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