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OSF Home Medical Equipment - Administration Office
- Home Health Care
- Peoria, IL
About this business
OSF Home Care Services helps you or your loved one remain independent at home in a safe, familiar environment by offering Home Medical Equipment. With one phone call, OSF Home Care Services can provide you or your loved one with the equipment needed, whether it be oxygen, bathroom safety supplies, walkers, hospital beds or more, to remain safe and comfortable at home. We provide in-home delivery and pick-up for qualifying equipment.
Location details
2265 W Altorfer Dr, #300, Peoria, IL, 61615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Four and a half months and numerous phone calls later I am still trying to get Medicare coverage for equipment that should be covered from day 1. The latest promise was a return phone call from a “senior billing” person that was supposed to happen last Thursday to verify that they indeed have all of the needed documentation. I am still waiting on that call. I can’t count the number of hours and phone calls I have made. There is no continuity and a total disconnect between departments.Each time I call I have to start over wit... read more
25 years of getting orders that are incorrect every time. Today I got my order finally and it was missing an item I ordered. They are so awful that I purchase equipment with online sellers for some cheaper items and much better service. I dare you to try to get ahold of someone, have fun sitting on hold, press 5 for a call back and see if you get one!
My experience with this company has been very frustrating. When you call you have to hold forever, then the system hangs up and you have to start the whole process over. I was told they would contact me when the supplies are up for renewal, they did not. When I called I was told rudely that they don't have to give courtesy calls for supplies. Which is fine if I would have known I would put it on my calendar. Recently have spent a total of 2 hours on hold just to order supplies, I am currently on hold now to cancel an order ... read more
I can not believe this company. I was told I would be done making payments on my CPAP machine and it would be mine with in 3 months of renting. When this did not happen and I continued to get bills I was told to talk to my insurance, insurance told me to talk to them, I called back and was told to talk to my insurance AGAIN. So I called me insurance and my insurance person was nice enough to try to get in contact with OSF home medical to see where the disconnect was they told my insurance person they could no give them any i... read more
My Dr requested a 4wheel walker and a cushioned shower chair. After my surgery on 4/20 with major 2 section back surgery. 4 months later and almost 20 prescriptions sent. And still won’t approve it due to the ways requested by them to show stability, No matter how it is written per their request. I have changed DME providers and have restart the whole process again for new company since it has taken this long
Frequently asked questions about OSF Home Medical Equipment - Administration Office
How is OSF Home Medical Equipment - Administration Office rated?
OSF Home Medical Equipment - Administration Office has a 1.9 star rating with 63 reviews.
When is OSF Home Medical Equipment - Administration Office open?
OSF Home Medical Equipment - Administration Office is closed now. It will open at 8:00 a.m.
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