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Ortho-On-Call: Midlothian

4.5

About this business

Ortho On-Call is the area's first walk-in urgent care clinic designed specifically to treat acute orthopaedic-related injuries and conditions. Accidents and injuries occur when you least expect them. When you are hurt and need help, wouldn't it be nice to be seen promptly, at your convenience, and in an environment dedicated to your acute problem? Services we can help you with: - Sports Injuries - Sprains and Strains - Slips, Trips & Falls - Hand & Wrist Injuries - Foot & Ankle Injuries - Knee Injuries - Cuts and Lacerations... read more

Location details

15564 WC Commons Way, Midlothian, VA, 23113, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.5725 reviews
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Sam Mal's profile image
Sam Mal 
on Google
a week ago

I was there to address a right shoulder issue, but they ended up ordering an MRI for my left shoulder instead. The mistake was careless and added to an already frustrating experience.. 

MD Salam Chowdhury's profile image
MD Salam Chowdhury 
on Google
a week ago

Bad service on the front desk lady. Not recommended to go there. Also cancelled my appointment without any notice. 

Digital Networks's profile image
Digital Networks 
on Google
a week ago

Canceled appointment without notice. Poor communication. 

Saimon Malakor's profile image
Saimon Malakor 
on Google
a week ago

I wasn’t notified that my appointment had been canceled—no email, no voicemail and text. I only found out when I arrived at the orthopedic center, wasting over an hour just to speak with the receptionist. On top of that, my billing issues have been ongoing for over three months, and my bills were never submitted to my secondary insurance. When I called to resolve it, I was met with a rude and uncooperative response. Thanks Ortho for your wonderfull service. 

Jeff Herring's profile image
Jeff Herring 
on Google
2 weeks ago

My elderly mother was sent a message from insurance app to report to this location for a scheduled appointment. We checked in and after an hour, we were told we had to go to the other location across 60. I asked for help with getting her back into the car as she recently needs wheelchair. Had to ask the men (customers) in the waiting room for help after staff said they were not allowed to help. Thankfully a kind gentleman went above and beyond helping my needy mom in a bad situation when the establishment and their employees... read more

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Frequently asked questions about Ortho-On-Call: Midlothian

How is Ortho-On-Call: Midlothian rated?

Ortho-On-Call: Midlothian has a 4.5 star rating with 725 reviews. 

When is Ortho-On-Call: Midlothian open?

Ortho-On-Call: Midlothian is open now. It will close at 9:00 p.m.  

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