This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Origin Energy
- Consumer Services
- Adelaide, SA
About this business
We’re a leading provider of energy to homes and businesses throughout Australia, working every day to make energy more affordable, more sustainable, smarter and easier. We supply customers with electricity, natural gas, LPG, solar and broadband.
Location details
100 Waymouth St, Adelaide, SA, 5000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m writing this review as I plan on going to the ombudsman and putting a huge complaint in with Origin. My internet keeps disconnecting as they keep setting us up at the wrong address. I work from home and I cannot work unless I have internet. This is about the 5th time I’ve complained about this and every single time they have just temporarily fixed the issue. No one has bothered to find out the resolution. Why do we keep paying for a service that I can’t even access? I have had the worst customer experience.
I'd like to write this review for one of Origin energy team member who had been helping me deal with an issue that arised during my first 4 months being with them. JEREMY was super helpful and understanding of the issue I had, which I felt very valued. Even though we couldn't fix the problem on the day, he was persistent with getting to the bottom of the problem and getting back to me when he could. He took accountability for someone else's .mistakes and fixed the problem which is very important for a business or big company... read more
We are moving to a new house, we finally choose origin but after 10 business days, we still couldn't connect the gas and electricity, the customer team just let us hold the lane again and again, we waste at least 10hours on the phone and 10days for no gas. when we ask for cancellation, they ask for the account set up fee , holy 😕😕😕😕😕
This Service is horrible I just paid my bill like five days ago and now I have a new bill of $73 like what is this my plan is just $64 why charge extra money for nothing
Spoke to someone on the phone about getting power connected to a property and was assured that power would be connected by 5pm as life support equipment needs to be used. get home at 6 pm and power has not been connected. So did the agent lie to me? Thinking the ombudsman should be involved.
Frequently asked questions about Origin Energy
How is Origin Energy rated?
Origin Energy has a 4.3 star rating with 544 reviews.
When is Origin Energy open?
Origin Energy is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com