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Orbit Salon
- Hair Salons
- Austin, TX
About this business
Location details
1607 E Cesar Chavez St, Austin, TX, 78702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Friendly staff, god-awful haircut – Having just moved to Austin, I needed to find a place to get my haircut. After reading the reviews (most of which were glowing) I decided to try Orbit. After all, the chief complaints seemed to be about hair color/salon cleanliness, neither of which deterred me. I'm a man, I don't want my hair colored, and I can get my hair cut in a dumpster as long as it looks good afterward. Anyway, when I got there, the staff was super-friendly and I thought the interior was cute. I have no idea what th... read more
Business response:
I do apologize that we weren't able to make you happy. I understand that you want to let it grow out a bit, but I'd still like to offer you a free cut with another stylist to get it back to where you like it. Please contact Jaylen, the manager, and we'll take care of you. Christian
Very Happy Customer!!!! – I was surprised to see the last reviews--MY experience was fantastic--I am PLEASED with both my cut and color. I found Orbit by searching "salons specializing in trendy cuts". I spoke to the receptionist who was very polite. I was looking to make a drastic change (drastic for me anyway) and I shared my thoughts with her and she quickly and confidently recommended someone for the job. When I got there, the customer service was awesome. They offered me a beverage and my stylist wasn't running behind w... read more
Business response:
We sure appreciate your nice comments! Come back and see us soon. Christian
Disappoint Salon !!!!! – I went to this Salon based on the reviews here. On the Salon's website they paint a picture that is nothing like what the salon is like in person. It was very dirty Salon - dirty in the restroom and very poor customer service. The hairdressers Chris had poor skills. When I left I felt I had just left a haunted house! I would never recommend this Salon to anyone. Please don't believe everything you see and what they advertise on their website. Don't waste your time in a place like this !
Business response:
I certainly hope ya'll will take into consideration other reviews than the last 2 :) Chris has multiple reviews and is considered by most to be quite a talented fellow. With regard to being untidy, we will certainly try harder to keep things clean. I think that the last couple of folks have been in on a Saturday when we were extremely busy. We were short staffed and it was a challenge to keep up with it, but we will work harder in this category. As we try to let everyone know, our work is guaranteed and if you are unhappy ab... read more
I'm pretty bummed out – I just moved to Austin from LA about a month ago. I have always worked in high end salons, but had no idea where to go now that I am in TX. Anyway, I found this salon through City Search. When I called in the receptionist was very nice and recommended a colorist/stylist for me. I was a little hesitant, as I told her that I come from a high end salon backround and I am very picky, but she quickly referred me to someone with out listening to everything I had to say. I figured, I'll go with it and keep m... read more
Business response:
I sincerely hope that this client will get in touch with us about her hair. Our work is guaranteed and if you are unhappy about anything with your hair, we will always take care of you at no charge. You can either see the same stylist or another. So many times, there is a really easy solution to a haircut or color that can make a world of difference. Sometimes it takes a little more work the first time we see our clients. It really is the start of a relationship and sometimes it takes a visit or two to get to know someone an... read more
I've never been a "loyal" salon customer, but.... – once I found Jessica at Orbit Salon, I knew I wouldn't be going anywhere else. I've always had the same boring hair - long, one length, maybe a couple of layers. It really didn't matter who cut my hair, since it was the most lame, basic haircut in the world. Every four months or so, I'd realize I was turning into Cousin It, and I desperately needed a trim. I would just call whoever was closest at the last minute and see who could get me in. Last year, I stumbled across Orbi... read more
Business response:
Jessica's awesome and a lot of fun. Thanks for spreading the word. Christian
Orbitz is a Keeper! – I went to Orbitz salon and was placed in the care of Miss Jessica. She is a fantastic stylist and colorist. I love my hair now. She was able to take my dark brown, almost black hair to a really awesome Sandy brown with Gold highlights. I think my hair looks better than the Jessica Alba photo I showed her. She also gave my long shaggy thick mane a new cut that reduced the heaviness and split ends. My new cut is managable and in vogue. My husband smiled the minute I walked in the door and said wow... I lo... read more
Business response:
Thanks for all the nice comments! Hope to see you again soon. Christian
Will Oliver! – When I first moved to Austin, Oribt was the first salon I tried out and I haven't been to another place since! I am a loyal customer to Will Oliver because he is so good at what he does and is such fun to be around. I adore Will! Before I met him, I would always end up with hairstyles that were too tame for me despite my many explanations of what I wanted. Will is great at understanding what I'm looking for whether it be bright purple highlights with long hair, or a cute, messy blonde bob. He is equally as tal... read more
Go to Orbit Salon! Will Oliver always makes me look GREAT-What more would I want? – Will Oliver has been styling my hair since 2003; I have followed him until he finally arrived here at Orbit Salon-which I love! Everyone is attentive and gives excellent customer service. I visit Will at the Salon about every 6 weeks for hair color and style. I get so many compliments on my color and style, and I suggest Will and Orbit. Will makes sure my hair is healthy and in the best condition. Whenever I visit, I get to have a cup of coff... read more
I Heart Mischa. – Mischa (aka Michelle) is a doll. I have been going to Mischa since I moved to Austin about a year ago. I am always extremely nervous about changing stylists, but Mischa came highly recommended so I gave it a go and am happy to have her as my new stylist! Mischa always takes the time to talk to me about what cut and color I'm going for and then offers her suggestions. I recently decided to change my normal platinum blonde locks to red. Mischa has been wonderful trying to get the right color. She explained to... read more
Frequently asked questions about Orbit Salon
How is Orbit Salon rated?
Orbit Salon has a 4.6 star rating with 233 reviews.
When is Orbit Salon open?
Orbit Salon is closed now. It will open at 11:00 a.m.
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