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Optum Infusion Suite
- Franklin, TN
About this business
Location details
1893 General George Patton Dr #100, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used Optum infusions for 4 years, because I had no other choice. The service is horrible. I have been left several times with no meds, no nurse, etc. and just today I was informed that they are no longer in network with my insurance. They gave me a list of other companies. And that was it. I am die for an infusion in 7 days. That is not enough time for properly setting up an infusion with another company. They knew 8 weeks ago when I had my last infusion, yet only notified me with a seven day notice. I’m glad I don’t have ... read more
I was told that it would be ready at 3pm but they loaded it at 2 pm, polite treatment I recommend
I have been using Optum Infusion Pharmacy for 2 years now, at the request of my Dr. My meds are to be delivered once per month on a Monday for use for one week. I am called once a month to verify that I want them. The telephone communications issues with Optum are 3-fold. One advocate is outstanding to try to get everything in order. Two is for the actual dispatch of the meds and three is for billing. Number one advocate is American and understands the system while speaking well and tries to straighten each month out. Number... read more
We have used Optum several times for solumedrol infusions. This time they were called for an antibiotic infusion. They refused to come to our home, though that was what was requested by the physician, and also never called back to let us know they were not coming at all. We will never use them again and will request our dr use another infusion pharmacy.
Frequently asked questions about Optum Infusion Suite
How is Optum Infusion Suite rated?
Optum Infusion Suite has a 2 star rating with 4 reviews.
When is Optum Infusion Suite open?
Optum Infusion Suite is closed now. It will open tomorrow at 9:00 a.m.
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