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Optometrix
- Optometrists
- Los Angeles, CA
About this business
Eye examinations, difficult to fit contact lenses, fabulous selection of eyewear and sunglasses, Laser surgery consultation,treatment of eye disease
Location details
375 N Beverly Dr, Los Angeles, CA, 90210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good experience – I am surprised by the negative reviews. Granted my first trip here was a year ago, but I had a great experience with my exam and finding new frames. The doctor was fantastic (I wish my real doctor were as good!)and the sales clerk was patient and helped me look through about twenty frames. I really felt like she was giving me her honest opinion about which frames suited me best. Maybe a few years ago things were different, but I think that has changed. Maybe they read those old reviews and changed their way... read more
Best female doctor – ...may have to agree somewhat with everyone regarding the attitude of the sales people, however they have a great selection of frames. And the best thing they ever did was to hire a new female doctor. She was extremely professional, pleasant and helpful. You may want to get your eyes examined there and get your glasses elsewhere. Highly recommend the doctor there.
I do not understand these poor reviews! Both my mother and I went in on separate occasions, and purchased glasses from them. Not only did we love the quality of their work we had a great time with the staff - They were fun, we had a good time with them. They told me my glasses would be ready in about 5 days, but they got them back in just a couple of days, and that included a holiday! Once I got my glasses I decided I should have taken the sales person (Chris) advise and have different leanses put in, I called him and explai... read more
The Worst!!! – The staff at this office is so unbelievably rude; I would rather go blind than deal with them again. They make sarcastic, belittling comments to customers and vendors for no reason other than for their own amusement and cheap bolstering of their own negative self-esteem. Do yourself a favor and visit a reputable ophthalmologist's office and leave the circus shenanigans to these clowns.
Don't go to this store – I agree with what other users have said about this store re: very poor customer service. I ordered a pair of prescription sunglasses at this store which I was supposed to get in a few days. However, I had to call 9 days later and the clerk told me that they just had arrived and since I was out of town, I asked them if they could ship it for me next day, and I was told that they could only sent it with ups ground. I eventully received my sunglasses 15 days after I had ordered them.
Stunningly poor service! – I brought an existing set of frames to this store to have them manufacture a new set of lenses. They called me a week later to say the frames had cracked during manufacture - nothing to be done, and sure enough there is a sign saying no responsibility for breakage. (Though I've owned multiple pairs of glasses for decades and have never had this occur.) I asked if they could special order a set of replacement frames that I would pay for. No, they would not. They don't carry that brand. Well, can you... read more
Horrible Service – Poor customer service from the store manager, Rob who was not only rude but smelled of strong cigarettes.
Awful Customer Service! – This store is awful ? not only are the sales people rude and sarcastic, but they tried to sell me a pair of lasst years Gucci sunglasses off the shelf for full price. When I told them that I didn?t want a floor model, the sales person tried to tell me that they were a ?new? and ?one of a kind? model. Needless to say, I declined, and rather than spend 300.00 in Oprometrix, I spent 120.00 online for the exact same glasses. So much for one a kind.
Very bad customer service! – A store clark had a very bad attitude and did not want me to exchange the sunglasses I wanted. They made fun of customers after they left the store. I am very unhappy about their service and unprofessional attitude. !!!Not Recommended!!!
Frequently asked questions about Optometrix
How is Optometrix rated?
Optometrix has a 4.6 star rating with 42 reviews.
When is Optometrix open?
Optometrix is closed now. It will open at 9:00 a.m.
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