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Optical World

3.2

About this business

Location details

160 N Gulph Rd #2377, King of Prussia Mall, King of Prussia, PA, 19406, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 a.m.
Tue10:00 a.m. to 9:00 a.m.
Wed10:00 a.m. to 9:00 a.m.
Thu10:00 a.m. to 9:00 a.m.
Fri10:00 a.m. to 9:00 a.m.
Sat10:00 a.m. to 9:00 a.m.
Sun11:00 a.m. to 6:00 p.m.
3.259 reviews
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Charlette B.'s profile image
Charlette B. 
10 years ago

Optical World at the King of Prussia Plaza mall has the best selection of designer frames at the RIGHT price!! The staff is extremely knowledgeable and very helpful. I walked out of the store with a trendy pair of sunglasses and didn't feel like I broke the bank. Would definitely recommend stopping by! 

Kris D.'s profile image
12 years ago

I was in this weekend. Great selection of frames. They do cover all style/model numbers, so it would be difficult or impossible to try on at the store and buy online. They did give me a good deal on Oliver Peoples frames (they sell for the same price online). I did not see the optometrist there, I saw my own doc and will give them my prescription. The staff was helpful and friendly during my visit. I love my new glasses, I can't wait to pick them up next week! If my experience changes I will post again! Just wanted to write ... read more

Edward K.'s profile image
Edward K. 
13 years ago

Optical World K of Pr...degrading customer treatment – I wish I had read the reviews here before purchasing my glasses at this shop. The selection was very good with many choices of upscale and classic models. But this did not make up for the poor even neglectful service. I can't remember being treated this way as a customer in any venue. I was just bringing glasses back for a simple repair...I agree...stay away...Waimea 

Steve D KOP's profile image
Steve D KOP 
15 years ago

Stay away - you have been warned! – A word of advice - stay away from this Optician. The service is terrible, the staff are unfriendly and the prices are sky high. Tough to find a reason to go there I hear you say - and you would be correct! I used this Optician's because it was local to me - I visited 3 times and was highly unsatisfied each time. However my latest visit, I decided enough was enough. I instead went to Singer Specs in Exton, PA who were fantastic. Helpful, friendly and half the price. You have been warned! 

honggie's profile image
15 years ago

I purchased a pair of glasses over the weekend. I would agree with the other reviewers about the poor service and unfriendly staff. This is probably because the employer treats the staff in a very rude manner. I brought in my own prescription and did not need to see the doctor, but from other reviews, he seems to be a very unhappy man. The whole time I was there, the staff was polite but cold and condenscending. The air was full of "I'll help you but I don't need your business" attitude. I only got hand-written, paper receip... read more

viburnum's profile image
viburnum 
18 years ago

AVOID this place! – This business is NOT consumer friendly! The staff was rude! Questions were asked, replies were curt. Not a place I would recommend! Very distasteful! 

cflatt's profile image
18 years ago

horrible office – Being new to the area we chose the place that our plan reccomended. The Dr we saw, not Dr Zimmerman was wonderful and very thorough. He explained everything so even my 4 year old could understand. The problem though is in the sales/office staff. They are in no hurry and have no consideration of anything once the sale is made, They have no computer generated receipts andn only handed us a paper tape from the adding machine. When we informed them we needed more we were assured that when we picked up our glass... read more

jannazen's profile image
jannazen 
18 years ago

Avoid it like the plague – Going to optical world was the worst retail experience of my life. Not only was James Zimmerman rude and condescending to myself, he left me wondering how such a miserable person could work in a retail atmosphere. I thought the main goal of the retail industry was to be friendly and customer service oriented as to build a strong consumer base, but apparently optical world's policy and James Zimmerman's is to offend its patrons. Well it certainly worked, so with this advice and for your own good, ta... read more

Frequently asked questions about Optical World

How is Optical World rated?

Optical World has a 3.2 star rating with 59 reviews. 

When is Optical World open?

Optical World is open now. It will close tomorrow at 9:00 a.m.  

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