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Optical Experts

3.3

About this business

Voted #1 optical by the "Simply The Best" Readers Of The Daily News-Sun Eye Exams Available Eyewear Discount Plans Serving the Sun City/Peoria area for over 35 Years! We provide Professional Vision and Eye Care. Call for an appointment. We take much Insurance coverage, call to confirm. 

Location details

13660 N 94th Dr # A2, Ste A2, Peoria, AZ, 85381, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.369 reviews
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Rubencito Silva's profile image
Rubencito Silva 
recommend  Recommended
4 years ago

The lady there that works with Ken is so nice and warm welcoming Ken is also a good optician he knows what he’s doing and he knows what he’s talking about any satisfies his customers customers 

Matthew Dunn's profile image
Matthew Dunn 
recommend  Recommended
4 years ago

I am so happy to see again, thank you for your great service!!! 

Victoria Felix's profile image
Victoria Felix 
recommend  Recommended
4 years ago

great service great prices . nice n friendly 

Martha Garcia's profile image
Martha Garcia 
6 years ago

He's the greatest he's wonderful I gave him a high score cuz he has telling he knows what he's doing he gets your side to where you need 2 Vision and I think he's a great person and Optical expert and if you can see or hear this I want you to know that I think of you a lot about your job and everything you've done with your accomplishments in your life and your new wife and I think you're a wonderful man please remember I remember you and I need to get ahold of you to get my contacts again I haven't been able because I've be... read more

Elizabeth Aguila's profile image
Elizabeth Aguila 
7 years ago

I hated to deal with them. After they knew I had another insurance then they changed all the numbers to their convenience and did not want to give me copy of the itemized receipt. .I believe they are totally scammers they charge the insurance for that I exam and then I have to pay it out of my pocket as well and they don't want to except that that's what they're doing. 

Business response:

That's not quite true-as you admitted to providing erronious insurance information. Once correct ins info was provided, the claim needed to be updated. An itemized receipt was provided for all that you paid for. The only fees you paid were for the optional items not covered by your ins plan. 

Becky Lloyd's profile image
Becky Lloyd 
8 years ago
Dave Verde's profile image
Dave Verde 
9 years ago
Carrie Merlino's profile image
Carrie Merlino 
10 years ago

Excellent!! I had a great experience here. My first time getting progressive lenses and they are perfect. The staff is super friendly and they really took the time to get my glasses perfect. thanks guys! Carrie 

Brooke Francis's profile image
Brooke Francis 
10 years ago

The WORST experience I have EVER had!!! Terrible customer service by the owner (I'm guessing because he never introduced himself). He interrupted my husband FOUR times to argue his point. As a local business owner myself, I can't imagine treating customers the way I was just treated. I have never walked away from any business feeling this awful. Also, sitting outside writing this review, they came back out to yell at us and threatened to call the cops! Wow! 

Business response:

Optical Experts was eagerly willing to provide the services promoted on the Groupon offer----however, you wanted to change the offer to something other than what was offered! It was for this reason, after you had already received your eye exam, that Groupon declined to refund you the money paid to them for the voucher. 

Frequently asked questions about Optical Experts

How is Optical Experts rated?

Optical Experts has a 3.3 star rating with 69 reviews. 

When is Optical Experts open?

Optical Experts is closed now. It will open tomorrow at 9:00 a.m. 

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