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Voted #1 optical by the "Simply The Best" Readers Of The Daily News-Sun Eye Exams Available Eyewear Discount Plans Serving the Sun City/Peoria area for over 35 Years! We provide Professional Vision and Eye Care. Call for an appointment. We take much Insurance coverage, call to confirm.
13660 N 94th Dr # A2, Ste A2, Peoria, AZ, 85381, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:30 p.m. | |
Tue | 9:00 a.m. to 4:30 p.m. | |
Wed | 9:00 a.m. to 4:30 p.m. | |
Thu | 9:00 a.m. to 4:30 p.m. | |
Fri | 9:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
The lady there that works with Ken is so nice and warm welcoming Ken is also a good optician he knows what he’s doing and he knows what he’s talking about any satisfies his customers customers
I am so happy to see again, thank you for your great service!!!
great service great prices . nice n friendly
He's the greatest he's wonderful I gave him a high score cuz he has telling he knows what he's doing he gets your side to where you need 2 Vision and I think he's a great person and Optical expert and if you can see or hear this I want you to know that I think of you a lot about your job and everything you've done with your accomplishments in your life and your new wife and I think you're a wonderful man please remember I remember you and I need to get ahold of you to get my contacts again I haven't been able because I've be... read more
I hated to deal with them. After they knew I had another insurance then they changed all the numbers to their convenience and did not want to give me copy of the itemized receipt. .I believe they are totally scammers they charge the insurance for that I exam and then I have to pay it out of my pocket as well and they don't want to except that that's what they're doing.
Business response:
That's not quite true-as you admitted to providing erronious insurance information. Once correct ins info was provided, the claim needed to be updated. An itemized receipt was provided for all that you paid for. The only fees you paid were for the optional items not covered by your ins plan.
Excellent!! I had a great experience here. My first time getting progressive lenses and they are perfect. The staff is super friendly and they really took the time to get my glasses perfect. thanks guys! Carrie
The WORST experience I have EVER had!!! Terrible customer service by the owner (I'm guessing because he never introduced himself). He interrupted my husband FOUR times to argue his point. As a local business owner myself, I can't imagine treating customers the way I was just treated. I have never walked away from any business feeling this awful. Also, sitting outside writing this review, they came back out to yell at us and threatened to call the cops! Wow!
Business response:
Optical Experts was eagerly willing to provide the services promoted on the Groupon offer----however, you wanted to change the offer to something other than what was offered! It was for this reason, after you had already received your eye exam, that Groupon declined to refund you the money paid to them for the voucher.
Optical Experts has a 3.3 star rating with 69 reviews.
Optical Experts is closed now. It will open tomorrow at 9:00 a.m.
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