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Opequon Motors
- Car Dealers
- Martinsburg, WV
About this business
Established in 1983.
Location details
838 E Moler Ave, Martinsburg, WV, 25404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
So our 2019 Chevy Silverado was purchased new, full warranty. Service 4 wheel drive came on not far after purchasing- then we took it to Opequon- they ‘fixed it’, 15 minutes later, same warning, ‘service 4 wheel’, took it back. Opequon’fixed it again’, same day... now the truck is out of warranty, just over 50k miles- ‘service 4 wheel’ sensor again. Even though the dealership can see they had the truck for repairs, twice, while under warranty- that clearly they did not repair- they said they will ‘split the costs’ with us, a... read more
Business response:
We acknowledge your review and are currently looking into the events you’ve detailed.
RecommendedLoved my experience with Jeremy. No pressure, fair, and got my sale done. I love my Buick Encore! Thanks again! I will highly recommend you!
I am so pleased with the Service Dept and Gregg was very professional and assisted right away even though we did not have an appointment. Customer 1st oriented and alway pleasant. Anyone I have dealt with is always professional and eager to assist. Kudos for great customer service 👍 Thank you
I haven't had any problems when bringing my car here. the service is nice and Mrs. Sarah is wonderful and pleasant.
I had a minor initial quality issue with the interior of my new Canyon Altitude. The staff quickly and easily assessed and then endeavored to follow a seemingly complex process to make my repair. They did this with speed and courtesy and I am happy that I have them as my dealership. This service was consistent to the constant contact from my sales person to the simplicity of the service experience....Thank you.
My vehicle was there for 2 weeks I was informed it was inside with a engine cradle on it. After finding it out on the back lot not being worked on, I was told by the service manager and general manager that I didn't buy there and needed to have towed elsewhere. I was informed I was not a GM customer there. FYI this is in the shop for warranty repairs.
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Always good , i wouldn’t take my truck anywhere else, Eric is the best
Worst customer service department in the tri-state area.
Frequently asked questions about Opequon Motors
How is Opequon Motors rated?
Opequon Motors has a 4.3 star rating with 370 reviews.
When is Opequon Motors open?
Opequon Motors is closed now. It will open tomorrow at 9:00 a.m.
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