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Opequon Motors
- Car Dealers
- Martinsburg, WV
About this business
Location details
838 E Moler Ave, Martinsburg, WV, 25404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
So our 2019 Chevy Silverado was purchased new, full warranty. Service 4 wheel drive came on not far after purchasing- then we took it to Opequon- they ‘fixed it’, 15 minutes later, same warning, ‘service 4 wheel’, took it back. Opequon’fixed it again’, same day... now the truck is out of warranty, just over 50k miles- ‘service 4 wheel’ sensor again. Even though the dealership can see they had the truck for repairs, twice, while under warranty- that clearly they did not repair- they said they will ‘split the costs’ with us, a... read more
Business response:
We acknowledge your review and are currently looking into the events you’ve detailed.
RecommendedLoved my experience with Jeremy. No pressure, fair, and got my sale done. I love my Buick Encore! Thanks again! I will highly recommend you!
RecommendedI am so pleased with the Service Dept and Gregg was very professional and assisted right away even though we did not have an appointment. Customer 1st oriented and alway pleasant. Anyone I have dealt with is always professional and eager to assist. Kudos for great customer service 👍 Thank you
RecommendedI haven't had any problems when bringing my car here. the service is nice and Mrs. Sarah is wonderful and pleasant.
RecommendedI had a minor initial quality issue with the interior of my new Canyon Altitude. The staff quickly and easily assessed and then endeavored to follow a seemingly complex process to make my repair. They did this with speed and courtesy and I am happy that I have them as my dealership. This service was consistent to the constant contact from my sales person to the simplicity of the service experience....Thank you.
My vehicle was there for 2 weeks I was informed it was inside with a engine cradle on it. After finding it out on the back lot not being worked on, I was told by the service manager and general manager that I didn't buy there and needed to have towed elsewhere. I was informed I was not a GM customer there. FYI this is in the shop for warranty repairs.
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RecommendedAlways good , i wouldn’t take my truck anywhere else, Eric is the best
Worst customer service department in the tri-state area.
Frequently asked questions about Opequon Motors
How is Opequon Motors rated?
Opequon Motors has a 4.3 star rating with 385 reviews.
When is Opequon Motors open?
Opequon Motors is closed now. It will open tomorrow at 9:00 a.m.
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