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Open Road Honda
- Car Dealers
- Edison, NJ
About this business
Shopping at Open Road Honda is always the right choice when you're in the market for a new or preowned vehicle. We carry a wide variety of models from Honda, the second-largest Japanese automobile manufacturer. These vehicles are reliable, safe, and affordable, but they also boast features that make them fun to drive.
Location details
50 US-1, Edison, NJ, 08817, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
On 8/31/23 11:39 AM I called Open Road Honda in Edison (the dealer I bought my new car from) to schedule an oil change & tire rotation. She scheduled me for 9/8/23 at 9:00 AM & a few minutes later I got the txt confirmation of my appointment. Friday morning 9/8/23, I got there around 8:50 AM & was asked if I was going to wait or come back for the car later. I said I have an ***************** only an oil change & tire rotation so I will wait. He said we are very busy today & there are a lot of cars in front of you so it could... read more
Very shady business conducted here. Came to Open Road Honda to purchase a car and negotiated a final price of 36k. After shaking hands with the dealer I waited two hours for the paperwork to be finalized. They threw a bunch of paperwork at me and added 6k in fees which were not discussed at all. These fees included Secure Etch (Optional) for $499, Protection Package $1895, Maintenance $689 and many more fees. After all of these surprise fees the total came to about 41k, on a car that was originally 29k MSRP. If you decide to... read more
I dropped the car on 4/18 for an oil change the Service Advisor **** called me and said the brakes were low and suggested that they also work on the suspension. She said they can return the suspension back to normal. I agree and pick up the car when it's done and notice now the car is pulling to the left whenever I brake. I bring it back to service and they said they will tighten the suspension a bit more and it should be good. I drive off again, and immediately notice problem is still there. I texted **** and she called me ... read more
NEVER AGAIN HAVE MY BUSINESS!Fri 12/2/2022 at 6:50 am. I was refused an oil change at **************** According to the Valet, his manager, ***, told him to not accept me as a customer because the ******************** was not purchased at the dealership. He didn't care that that is where I bought one of my vehicles and that that is where I continually service multiple vehicles, some of which were not purchased there. Also, he didn't care to know whether the vehicle was purchased at another Open Road dealership.
Absolutely terrible customer support. They were rude right out of the gate just saying hello, they forwarded me immediately, bouncing me around from one person to the next without as much as a by your leave. My most recent experience ended with being forwarded to voicemail after the person said barely two words to me. Their quoted rates for just looking at a vehicle are way too high. Shockingly bad experience.
I recently bought my lease from Open Road Honda I called the sales center to ask questions regarding how to buy out the lease I was given a payoff amount, less taxes and doc fees.When I asked how I need to go about it, as I have never done this before, They said We make it easy! Just come in and we will take care of it all for you!I was so happy to hear this, and I came in with my son.They gave me a payoff amount, with an ADDED $1,000.00 just to process my title paperwork and register my car in my name.They ALSO charged me *... read more
Took some maintenance plans while buying the car that came out to be pretty high. After few days while reviewing the plans found that they charged me more than what was agreed upon. Wanted to cancel them but they did not refund back the full money. The plan was totaling about $2500 and they only refunded $1100. Beware when they force to sell their maintenance plans.
Sketchy bait and switch pricing. Im considering filing a complaint.
We got an offer on a specific vehicle via their internet sales team, confirmed pricing over email and the phone (asked if there were any other charges), and when we went in, the pricing was not honored. Instead, the pricing offered was $1899.99 higher due to the inclusion of aftermarket accessories that could not be removed. We left without purchasing.
Frequently asked questions about Open Road Honda
How is Open Road Honda rated?
Open Road Honda has a 1 star rating with 10 reviews.
When is Open Road Honda open?
Open Road Honda is open now. It will close at 9:00 p.m.
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