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Online Automotive Group

4.7

About this business

Location details

1835 W Crest Ln, Phoenix, AZ, 85027, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.7190 reviews
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Raptorgord's profile image
Raptorgord 
3 years ago

Prompt response. 

Tim's profile image
Tim 
3 years ago

One of the easiest car buying experiences I’ve had Ken was great, very professional very accommodating wouldn’t think twice about buying another car from them in the future 

Guru9S2NRZ's profile image
Guru9S2NRZ 
4 years ago

Stopped in to online automotive I have not purchased a vehicle yet from them yet but the owner Ken was very helpful and a pleasure to work with no pressure to buy a car a great pleasure to deal with unlike most dealerships today I highly recommend I have not purchased yet but most likely it will be with online automotive 

William's profile image
William 
4 years ago

Polite and knowledgeable 

GuruQWPDZ's profile image
GuruQWPDZ 
4 years ago

They attended to everything but a few details. I paid to have bluetooth installed. It’s been a month and they still haven’t installed the Bluetooth. Two days after I brought the car home , the battery died and had to purchase a new one for around 200. They said they’d reimburse me but never did. Also they were going to update the navigation but never did. They were suppose to send me the paperwork for the two year warranty but never did. 

Business response:

First, thank you for your business. Secondly my apologies for not following through on our commitments, I could give a few excuses but the bottom line is we dropped the ball. I'll give you a call today resolve your concerns. Thank you for your feedback 

Alf's profile image
Alf 
4 years ago

Fantastic server 

Jake's profile image
Jake 
4 years ago

These guys were seriously great. Ron Roll helped me from the beginning to the end of the entire process and made buying a car online easier then in person. This auto group is a class act and I recommend anyone to buy a car from them. A+ 

jpalmtreejohnson's profile image
jpalmtreejohnson 
4 years ago

Very nice inventory and showroom. Concierge purchasing services. 

Jeff's profile image
Jeff 
5 years ago

Great guys! 

Frequently asked questions about Online Automotive Group

How is Online Automotive Group rated?

Online Automotive Group has a 4.7 star rating with 190 reviews. 

When is Online Automotive Group open?

Online Automotive Group is open now. It will close at 6:00 p.m.  

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