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Online Automotive Group
- Used Car Dealers
- Phoenix, AZ
About this business
Online Automotive Group is a family owned business, specializing in pristine, one owner, low miles, clean carfax, fully reconditioned, pre-owned vehicles. We are a licensed and bonded used car dealer in the state of Arizona. We have been in the new vehicle business in Arizona for 36 years, earning manufacturer awards for customer loyalty and consistently ranked highest in customer satisfaction; always in good standing with the Better Business Bureau, and, most importantly, with the thousands of our loyal customers. Online Au... read more
Location details
1835 W Crest Ln, Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Prompt response.
One of the easiest car buying experiences I’ve had Ken was great, very professional very accommodating wouldn’t think twice about buying another car from them in the future
Stopped in to online automotive I have not purchased a vehicle yet from them yet but the owner Ken was very helpful and a pleasure to work with no pressure to buy a car a great pleasure to deal with unlike most dealerships today I highly recommend I have not purchased yet but most likely it will be with online automotive
Polite and knowledgeable
They attended to everything but a few details. I paid to have bluetooth installed. It’s been a month and they still haven’t installed the Bluetooth. Two days after I brought the car home , the battery died and had to purchase a new one for around 200. They said they’d reimburse me but never did. Also they were going to update the navigation but never did. They were suppose to send me the paperwork for the two year warranty but never did.
Business response:
First, thank you for your business. Secondly my apologies for not following through on our commitments, I could give a few excuses but the bottom line is we dropped the ball. I'll give you a call today resolve your concerns. Thank you for your feedback
Fantastic server
These guys were seriously great. Ron Roll helped me from the beginning to the end of the entire process and made buying a car online easier then in person. This auto group is a class act and I recommend anyone to buy a car from them. A+
Very nice inventory and showroom. Concierge purchasing services.
Great guys!
Frequently asked questions about Online Automotive Group
How is Online Automotive Group rated?
Online Automotive Group has a 4.7 star rating with 190 reviews.
When is Online Automotive Group open?
Online Automotive Group is closed now. It will open tomorrow at 10:00 a.m.
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