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OneAZ Credit Union
- Finance
- Tucson, AZ
About this business
OneAZ Credit Union is proud to serve the Tucson community and all of Arizona. We’re a local full-service financial institution, which means your money stays in Arizona and we invest profits back into our members and the community. Hop into a new set of wheels with a low-rate auto loan, finance your dream home, or invest in your future with our full suite of financial options. Branch services include account opening, loans, wealth management, an ATM, a Coinstar machine and more. Join more than 160,000 members across the... read more
Location details
6456 N Oracle Rd, Tucson, AZ, 85704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had the pleasure of working with *********************** to complete the process for my auto loan and it was an extremely seamless and easy process. He was able to guide me through all the steps and ensured that I got through in no time. I did not know the process would have been this smooth.
Business response:
Thank you for sharing your experience with OneAZ! We are thrilled to hear that ***** provided you with helpful, seamless service. We value your membership and look forward to serving you again.
My interaction with *************************** in Personal Lines of Credit was a very enjoyable experience. She is the most personable, knowledgeable and patient individual that I have dealt with in a long time. She walked us through the process, thoroughly explaining each step, and answering any questions that I had. At the end of the call my wife and I were both smiling because she was so fun to talk to.*** and *****
Business response:
Thank you for sharing your experience with OneAZ, ******! We are thrilled to hear the **** and our Virtual Direct team provided you with a fun, helpful experience. We value your membership and look forward to serving you again.
************************* was the one that helped me but the staff from the *********** branch also rock, I just wanna say how smooth and great was the process , thank you for making OneAZ better ******* and *********** branch
Business response:
Thank you for sharing your experience with OneAZ, ******! We are thrilled to hear that ******* and our *********** Team provided you with seamless, helpful service. We value your membership and look forward to serving you again.
Great, friendly, efficient service. ***** addressed my need and took care of it quickly.
Business response:
Thank you for sharing your experience with OneAZ, ******! We value your membership and look forward to serving you again.
As a new member I appreciate the patient and professional customer support I recently received from *************************** -- thank you!
Business response:
Thank you for sharing your experience with OneAZ, *****! We are thrilled to hear that ******* and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
Attempted to remove a blockage from my card after an authorized transaction. The customer representative went through the proper step to verify my identity. After the representative proceed to ask for a trivia of questions for 15 minutes. When I could not remember the tenth answer to her trivia game she then proceeded to claim the blockage could not be removed and therfore could not access my funds. I proceeded to send 20 more min attempting to investigate the answer to her question to release the funds that were held hostag... read more
Business response:
Thank you for sharing your experience with us ******. OneAZ is known for providing knowledgeable, professional, and helpful service. It's disappointing to hear you did not receive the best service from our team. OneAZ values your membership and we are committed to being a reliable and enjoyable banking partner. Our leadership team will review your recent interactions and training will be provided as needed.
The helpful folks working for OneAZ Credit Union are wonderful.
Business response:
Thank you for leaving a positive review for OneAZ, **** We are honored that you chose us as your banking partner.
Every once in a while, (increasingly infrequently) a company representative comes along that renews one's belief in the term "customer service". I had the pleasure to work with ***************************** of OneAZ Credit Union today and approached dialing with dread only to be so very pleasantly surprised. Friendly, knowledgeable, professional, courteous, competent...you name it. If it's complimentary...it applies to her. Incredible ambassador to the company.
Business response:
Thank you for sharing your experience with OneAZ, ***! We are thrilled to hear that ******* and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
I chatted with ***** today and she was very knowledgeable and helpful.*******
Business response:
Thank you for leaving a positive review for OneAZ, Estee! We are thrilled to hear that ***** and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
Frequently asked questions about OneAZ Credit Union
How is OneAZ Credit Union rated?
OneAZ Credit Union has a 4.8 star rating with 635 reviews.
When is OneAZ Credit Union open?
OneAZ Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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