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Once Upon A Child
- Children's Clothing
- Indianapolis, IN
About this business
Location details
9395 E Washington St, Indianapolis, IN, 46229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedAshley is amazing ! So friendly and helpful 🥰
Business response:
Great to hear thank you!
Purchased a pack and play which ended up being infested with bed bugs!!
Business response:
Thank you SO very much for the wonderful review! We appreciate it very much and we will definitely acknowledge Marie’s fantastic customer service! Thank you again.
We highly recommend this store It’s nice and clean good selection and prices Friendly staff and the owner too Hope to visit back soon
Business response:
Thank you for the wonderful review! 🙂
A friend and I went to this location earlier today. When we walked in the store looked like a tornado had gone through it. There were clothes on the floor, clothes sticking out of the racks. I came here to get my 3 year old some pajamas and they were so unorganized, I walked out with nothing. The sizes were all mixed up and pointless to dig through. This is my favorite location, so I’m extremely sad to see how destroyed it looked today even after a remodel. The staff were all up front (wonderful customer service) chit chatti... read more
Business response:
Hello- I am so sorry to hear this. The piles of clothes on the floor were from them cleaning the clothes that had fallen down off the racks. We had a big coat event over the weekend and the store did look like a tornado hit! You are right. We are working on clean up and apologize for your experience. We also have all of the exact same staff as the previous owners. I would like if you could message us with your phone number and we can follow up on the phone with you as well. I’m very sorry to hear all of this. Thank you .
Went to this location to sell some things my daughter has out grown which I have done several times. I was the first one of the day to check in to sell. The kiosk said 10-20min until it would be ready so I looked in the store for a little while. I had my eye on probably $200 worth of things I was planning to trade/buy but after being there 20-30 min they still hadn't even touched my tote so I went and ran errands had lunch and came back thinking that would give them plenty of time. I get back and see my tote was still on the... read more
Business response:
Hello- I am very sorry for your poor experience at the store. Is there any way you could please message back with your phone number? We would like to have a manager follow up with you on this right away. Thank you.
I had a question for Once Upon a Child in the closest location to me is the one on East Washington Street, so I messaged them on Facebook Messenger needing some information and let me tell you the customer service was AWESOME, FRIENDLY, POLITE and PROFESSIONAL!! I don't have small children but I definitely 100% recommend this location and any time from now on I need a gift and I can get it from them that's where I'll go and my friends that have small children will definitely be pointed in the direction of this location. GREA... read more
Great employees and customer service skills. I love how quickly they work if you’re selling.
love it staff are wonderful ❤️ and clean nice organized store
Frequently asked questions about Once Upon A Child
How is Once Upon A Child rated?
Once Upon A Child has a 3.1 star rating with 320 reviews.
When is Once Upon A Child open?
Once Upon A Child is open now. It will close at 8:00 p.m.
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