This profile has been claimed by the business owner or representative.
Olympia Moving & Storage Provides Full Service Moving, Moving Professionals, Trustworthy, 96% Client Satisfaction Rating, Local, Interstate, International, Commercial & Storage, Free Estimates To The Watertown, MA Area.
17 Bridge Street, Watertown, MA, 02472, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | 8:30 a.m. to 12:00 p.m. | |
Sun | Closed |
Olympia Moving and Storage provided an accurate quote and had excellent services. They accommodated a change in dates and added extra services such as junk removal at the last minute. The coordinator and representative were available to talk at any time and the crew was excellent.I would highly recommend them.
Business response:
Thank you for the taking the time to share your feedback. We really appreciate the opportunities to work with you. We're happy to hear we've been doing a great job for our clients and will continue to strive to provide the same level of service.Best, The Olympia Team"
I want to offer a personal caution. I found out Sat that my 98 year old mother is dying in a few weeks. I need to get all of my remaining stuff out of her house so after she dies the house can be cleaned and put up for sale. From *** through Wed I was calling them and exchanging emails. I was also moved between 4 people. I was told they could do it this Sat then it was changed to ***. The last time I called an operator (?) told me yeah the phone rings all the time. I was never given a 'Moving **********' or the link for the ... read more
Business response:
Ms. *******:First of all, I am sorry to hear about your family situation. With respect to your concerns, I investigated this matter internally and confirmed that the quote and corresponding email were sent shortly after you spoke with our sales representative. Upon request, we resent the email two additional times. On a daily basis we send thousands of emails out of our system, so I am not sure what precluded you from being able to access the quote, but appreciate that this would have been frustrating. With respect to schedu... read more
Loved the fact that ***** did a virtual walkthrough rather than asking us to detail everything we needed moved in order to get an estimate. ***** made us feel very comfortable with the process right from the beginning.I tried to get multiple estimates, but one company did not call me back and the other wanted me to detail everything we wanted moved on my own in order for them to provide us an estimate. I did not have time for that type of task as we needed to focus on actually packing.On our move ***, *****, ******* and ****... read more
Business response:
We're so glad to hear that our team provided you with a great service from start to finish! We appreciate that you took the time to review us. From Eddie, *****, *******, ********* and the rest of your Olympia team, we wish you all the best in your new home!Best,The Olympia Team"
I notified Candace ***** by email on September 28 that I was missing a box of kitchen items. She replied that they would look for it. I didn’t hear anything back so I sent another email on October 14. Her reply was that I could file a claim. Included in the email was a statement about the insurance coverage that there is a 30 limit to file. That left me 3 days to file. I feel that I was ignored so that I would miss the filing deadline.
My decision to choose Olympia Moving & Storage Company for my recent move (June, 2020) from Newton, MA, to Bourne, MA, is definitely one I regret. Several documented particulars of the move from February until the day before were (1) the arrival time at my Newton home was to be between 7:00 and 7:30 a.m.; and (2) a team of three men would arrive on the day of the move. The reality is (1) only the Crew Foreman arrived at my home but not until 8:30 and not with an Olympia moving van but rather a ****** rental truck; and (2) th... read more
Olympia Moving & Storage has a 4.7 star rating with 490 reviews.
Olympia Moving & Storage is closed now. It will open tomorrow at 8:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com