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Olathe Ford Outlet

3.2

About this business

Location details

205 S Fir St, Olathe, KS, 66061, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
3.211 reviews
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Keith C.'s profile image
8 years ago

On Thursday, 3/30/17, I went to Olathe Ford Collision Center about an hour before closing to get an estimate for minor damage to the front underside of my car. Mark Hardman, Body Shop Manager, pleasantly greeted me and quickly performed the estimate. He shared the results (less than $100.00) with me and showed me the damage in his shop. He then personally installed some screws and repaired the damage and did NOT charge me anything. He is a great guy and his shop has done excellent work for me on other cars. If you need an ex... read more

Marc B.'s profile image
8 years ago

Very poor work, and customer service. They do not stand behind their work, nor do they respond to messages or email. Would defiantly look somewhere else. 

James T.'s profile image
9 years ago

I had a great experience at Olathe Ford's body shop. I can't see any sign of the repair and my car looks brand new again. I recommend them without reservation! 

Nicholas C.'s profile image
Nicholas C. 
10 years ago

WORST EXPERIENCE EVER! I'd give 0 stars if I could! Like the previous comment below, I was quoted 2 weeks...it took nearly 7! Due to them taking their sweet-ol-time, I had to pay an additional $300 for the rental car because the insurance company will only cover so much. John Long was who took my case, was HORRIBLE with communication. I had to call to find anything out, it took him multiple days to respond to an email even though he said that was the best way to communicate with him. They scratched and dented my aftermarket ... read more

Paul B.'s profile image
10 years ago

Terrible... I would never recommend this place to anyone. They had my Ford Escape for nearly 7 weeks, and could never give me close to an accurate timeline of when my vehicle would be done. Their initial timeline was 2 weeks, so my rental car coverage was fine to that but, but then it went to 7 weeks and I was out of pocket for all of those rental car expenses. My car was on the edge of being fully totaled and they "needed the work" according to Mitch the guy in charge of my repair. They low balled the initial estimate to ge... read more

noland2's profile image
14 years ago

I went in to buy a car with all the bells and whistles, but buying that car would have taken every cent I make. But between the salesman, sales manager and finance man, they helped me find a great car within my price range. They gave me several options, and were never pushy. Thanks to them I'm driving a 2011 Focus that fits into my budget. Thanks! 

louisburg's profile image
14 years ago

These folks did a great job repairing my windshield and the hail damage to my poor Focus. Getting the estimate was fast and easy and when State Farm was trying to short change the work, Olathe Ford jumped in to make sure it was completely repaired. 

jtjt11's profile image
14 years ago

We took our Honda there after the door was damaged in a parking lot. The service was fast and high quality. The communication was the best. 

pbisabmain's profile image
pbisabmain 
16 years ago

I do not feel I got the service I expected & deserved @ Olathe Ford Collision Center. The workmanship was not the issue. It could have been if I wanted perfection, but my main disappointment was in the management. Unacceptable. I would not recommend this body shop. 

Frequently asked questions about Olathe Ford Outlet

How is Olathe Ford Outlet rated?

Olathe Ford Outlet has a 3.2 star rating with 11 reviews. 

When is Olathe Ford Outlet open?

Olathe Ford Outlet is closed now. It will open on Monday at 7:30 a.m. 

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