Okey Dokey Childhood Therapy

Samantha Crowe 

on Google

a month ago

Disgusted with their cancellation fee! Because i missed cut off by one hour, they still demanded their cancellation fee. So $225 down the drain They did offer a video appointment. Again. Im not paying $225 for my kid to talk to a screen. The Ot was absolutely wonderful. Its a shame the customer service lost her business by being do rigid..! 

Leanne 

on Google

9 months ago

I’m really disappointed with how this clinic handles cancellations, particularly given the type of services they offer. We’ve invested in both psychology and occupational therapy here and never missed a single appointment. On the morning of our booking, my four-year-old woke up with a bad cough and was clearly unwell. As a parent, I wasn’t going to send him in — especially when the clinic’s own SMS reminders say sick children must stay home. When I called to cancel, I was told I’d still be charged over $200 because it was wi... read more

Steve Mackay 

on Google

a year ago

Pretty pathetic service. "we don't work after 4:00 & we don't work on weekends. So if you have to take a day off work just go ahead & add another $300 to the fee, oh & ABSOLUTLY NO changing of the appointment time even if you die you have to come & don't be late" We DO care.....(about making $$, the children are just our way of doing that)