O'Gara Coach Westlake Village

Bryan Guerrero 

on Google

3 weeks ago

I would like to give recognition to a gentleman named Luis Rodriguez. I believe he is a porter for the service department I believe that’s what he had mentioned to me. I had gone in to the dealer to check out a few cars of interest. While no one approached me to ask if I needed any help. Luis spotted me and greeted me in. He was very polite and answered a few questions I had at the end he guided me towards where the genesis vehicles were. 

Mr. Rey 

on Google

a month ago

Bad oil change experience that ruined my car. The engine bay was left filthy, oily hand prints all over. The oil drain plug was not tightened and most of the oil drained out of my G80 Sport. The dealership topped off the oil and rinsed the belly pan. Every time the car got hot it smelled of oil. I was ignored when I complained about this. The cabin air filter was replaced but the plastic plugs in the glove box were left on the floor. Brake fluid was changed incorrectly, every time I hit the brakes they would shutter badly. T... read more

Shane 

on Google

3 months ago

Make sure you ask for Shane. He was amazing and got Us the best deal. He fought for us... I've never seen customer service like this. Top notch