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Octopus Car Wash

3.3

About this business

Location details

2011 W Valencia Rd, Drexel Heights, AZ, 85746, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.3902 reviews
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Angela Huff's profile image
Angela Huff 
4 years ago

I’ve been meaning to write this for awhile and I just started thinking about it as my car is dirty right now. I do not recommend the Octopus on the east side (22nd St). I couldn’t figure out where all of these scratches were coming from on my car...all over. Seemed like I’d find new ones every time I left there. I then realized that they must be wearing their jewelry and watches while drying off cars and scratching my car up more and more. They should take all of that stuff off and zippers or anything else that could scratch... read more

Lisa Bonebrake- Long's profile image
Lisa Bonebrake- Long 
4 years ago

I really think their quality of work has gone down hill. I paid for one of the ultimate interior cleaning and they did a horrible job. No real detailing, had to have them go back and do additional vacuuming. today opened up the back hatch, and they didn't even go back there and vacuum or clean. As I look around the interior, they didn't even do a decent job of cleaning much less detailing. Will not go back 

Greg Kimberlin's profile image
Greg Kimberlin 
4 years ago

I have been a loyalty member of the Thornydale location for many years. I have since moved from Tucson and have sold the car. This is were the problem lies...I HAVE ATTEMPTED TO CANCEL MY MEMBERSHIP FOR 4 MONTHS, EMAILS, NO ANSWERS AT THE CORPORATE OFFICE AND YET I CANNOT GET THIS MEMBERSHIP TO END. THE CORPORATE SIDE OF THIS COMPANY TOTALLY SUCKS AND I HAVE HAD ENOUGH OF THIS BS... 

Leslie Boddie's profile image
Leslie Boddie 
4 years ago

I went to octopus car wash & did the full service wash. I was very disappointed. I got back into my car and the windows still had water spots that they didn’t wipe down. You could see where there was still dirt on my back bumper. I asked the guy to please wipe my windows which he very politely did but I shouldn’t still have had dirt on my back bumper. I also noticed the white marker they used to write on my window was still there. I had dog hair and on carpet that is still there. I could’ve done a way better job doing it mys... read more

Terry Tuckenhagen's profile image
Terry Tuckenhagen 
4 years ago
Terry Tuckenhagen's profile image
Terry Tuckenhagen 
4 years ago

just got home from a two hour wait for my car to be cleaned I paid 50.00 to have it clean as I waited I watch these employes work if you want to call it that every car they wiped down was only two wipes per side no door james, no lower part of doors, most cars were still half dirty? I brought this to the manger attention and yet the service remained the same cars were only half clean only now the employees started to call me a fat lazy B**** I'm in a wheelchair and is the reason i take my car into be wash after waiting a 1hr... read more

Bertha M. Lopez's profile image
Bertha M. Lopez 
4 years ago

My truck was left with water spots, had it detailed on a special for 31 dollars then they took or threw away my small bottle of hand sanitizer that was full, the other nearly empty bottle was left in the truck, I went back and complained the manager was not happy to wash my truck again, didn’t apologize or anything, his cashier told him we had just been a little bit prior. It still has water spots still on the driver side and front passenger side and inside it looks like they didn’t even clean it either supposedly the were g... read more

Sonia Hernandez's profile image
Sonia Hernandez 
5 years ago

So I was there today and someone stole a truck from the back he came out from the back and just got into the truck and took it !smh they need to have someone in the back taking care of those cars . Is Octopus car wash responsibility, we trust them with our car’s. 

Bonnie Sather's profile image
Bonnie Sather 
5 years ago

Why are all the reviews so old?? Do they only put half way decent ones? Friend there yesterday waited over 45 minutes and their truck was still not done. They would not give them their money back. Spoke to managers several times! They are never going back! Like to see if this post is still on here tomorrow! 

Frequently asked questions about Octopus Car Wash

How is Octopus Car Wash rated?

Octopus Car Wash has a 3.3 star rating with 902 reviews. 

When is Octopus Car Wash open?

Octopus Car Wash is closed now. It will open at 8:00 a.m. 

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