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Ochsner Medical Center - West Bank Campus: Emergency Room

3.5

About this business

ER, Primary Care, OB/GYN, Surgery, Cardiology, Pediatrics, Neurology 

Location details

2500 Belle Chasse Hwy, Gretna, LA, 70056, United States

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3.5327 reviews
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Sharie Parfait's profile image
Sharie Parfait 
4 years ago

This the SECOND TIME my family has not received the proper testing because it’s AFTER HOURS OR HOLIDAY!!!!!!!!!! Last I checked...an illness doesn’t wait until it’s BUSINESS HOURS!!!!!!!! I WOULDN’T TAKE MY DOG TO THAT HOSPITAL!!!!!!!! 

Business response:

Hello, we’re very concerned to hear about this encounter and truly apologize for your recent experience with us. Can you please email us at feedback@ochsner.org with your full name, phone number and the location where you were seen so we can have a patient relations liaison reach out to you personally? If your need is urgent, please contact our Patient Relations office directly at 844-959-4327. 

Eirann Betka-Pope's profile image
Eirann Betka-Pope 
5 years ago

This is an employee of yours. How would she treat a protester that came to the hospital? Do you stand by her views, as well? 

Business response:

Hi Eirann, Thank you for passing this information along. We have passed these screenshots along to the appropriate team members for further investigation. This does not represent the values of Ochsner and the many women and men who serve their communities. Again, thank you. 

Adrienne Marie Randolph Singleton's profile image
Adrienne Marie Randolph Singleton 
recommend  Recommended
5 years ago

I love this Hospitzl. My son has Ctohns disease and he is always treated with patience and care by the staff! 

Debbie Luster's profile image
Debbie Luster 
recommend  Recommended
5 years ago

I had to be taken to the ER last night and the nurses and doctor that helped me were amazing, I wished I knew all of thier names. They were all so kind and got me in and out faster then I expected. Thanks for everything that you all are doing!💕💕 

Bill Landry's profile image
Bill Landry 
recommend  Recommended
5 years ago

Had to check into the emergency room for high blood pressure and really felt safe all precautions are being taken for COVID-19 

Fran Stoot's profile image
Fran Stoot 
recommend  Recommended
5 years ago

They are always trying to accommodate you and it makes the visit much better, 

Nadine Spotville's profile image
Nadine Spotville 
recommend  Recommended
5 years ago

Doctor and nurses was wonderful 💙 Thank God for all of the staff💙 

Sara E. Self's profile image
Sara E. Self 
5 years ago

Having this Ochsner medical center here is like bringing modern to an old-fashioned area. This hospital is pretty nice so far. 

Lillian Henderson-Alexander's profile image
Lillian Henderson-Alexander 
recommend  Recommended
5 years ago

THE COMPASSION, CARE AND CONCERN FOR PATIENTS. 

Frequently asked questions about Ochsner Medical Center - West Bank Campus: Emergency Room

How is Ochsner Medical Center - West Bank Campus: Emergency Room rated?

Ochsner Medical Center - West Bank Campus: Emergency Room has a 3.5 star rating with 327 reviews. 

When is Ochsner Medical Center - West Bank Campus: Emergency Room open?

Ochsner Medical Center - West Bank Campus: Emergency Room is open now. It is open 24/7. 

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