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Ochsner Medical Center: Emergency Room

4.4

About this business

Location details

1514 Jefferson Hwy, Jefferson, LA, 70121, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
4.42,017 reviews
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James Doyle's profile image
James Doyle 
5 years ago

Too long a story to tell. But it’s awful, particularly for kidney patients. 

Business response:

Hi, thank you for telling us about your experience. We are very sorry to hear about your recent encounter with our team. Could you please send us an email at feedback@ochsner.org, including your full name and contact information so we can further investigate this matter? 

Cassandra Plaisted's profile image
Cassandra Plaisted 
recommend  Recommended
5 years ago

I went in recently for a work related second-degree burn ,and the staff was very accommodating and very friendly and went out of their way to make sure that I knew how to treat my burn And that I was comfortable. 

Business response:

We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love. 

James Doyle's profile image
James Doyle 
5 years ago

Too long a story to tell. But it’s awful, particularly for kidney patients. 

Business response:

Hi, thank you for telling us about your experience. We are very sorry to hear about your recent encounter with our team. Could you please send us an email at feedback@ochsner.org, including your full name and contact information so we can further investigate this matter? 

James Doyle's profile image
James Doyle 
5 years ago

Too long a story to tell. But it’s awful, particularly for kidney patients. 

Business response:

Hi, thank you for telling us about your experience. We are very sorry to hear about your recent encounter with our team. Could you please send us an email at feedback@ochsner.org, including your full name and contact information so we can further investigate this matter? 

John Passman's profile image
John Passman 
recommend  Recommended
5 years ago

Office staff and counselor were both great. 

James Doyle's profile image
James Doyle 
5 years ago

Too long a story to tell. But it’s awful, particularly for kidney patients. 

Business response:

Hi, thank you for telling us about your experience. We are very sorry to hear about your recent encounter with our team. Could you please send us an email at feedback@ochsner.org, including your full name and contact information so we can further investigate this matter? 

Kathy Hunter Fleming's profile image
Kathy Hunter Fleming 
5 years ago

I have been waiting almost 8 hours for a call back on X-ray results! I’m in pain and home waiting but if it needs to be set, I can’t make an appointment because everyone is CLOSED! Ugh! 

Business response:

Thank you for the review. We apologize that your recent experience was less than satisfactory, and we'd like to learn more details about it. Please reach out to us at feedback@ochsner.org, including your full name and contact information. We hope to hear from you soon. 

Ochsner Hero's profile image
Ochsner Hero 
5 years ago

This place is a horrible place to work. While they make it seem as though they provide decent care, just know that behind the scenes it is unsafe and behind the times in precautions. Your likelihood of going home with an infection or an instrument left in you after surgery is much higher than you may think or like. They only care about how they look in the public eye with not much actual innovation or care going on behind the scenes. Consider other facilities for your care and the care of your loved ones. 

Business response:

Hello, we’re very concerned to hear about this encounter and truly apologize for your recent experience with us. Can you please email us at feedback@ochsner.org with your full name, phone number and the location where you were seen so we can have a patient relations liaison reach out to you personally? If your need is urgent, please contact our Patient Relations office directly at 844-959-4327. 

Ochsner Hero's profile image
Ochsner Hero 
5 years ago

This place is a horrible place to work. While they make it seem as though they provide decent care, just know that behind the scenes it is unsafe and behind the times in precautions. Your likelihood of going home with an infection or an instrument left in you after surgery is much higher than you may think or like. They only care about how they look in the public eye with not much actual innovation or care going on behind the scenes. Consider other facilities for your care and the care of your loved ones. 

Business response:

Hello, we’re very concerned to hear about this encounter and truly apologize for your recent experience with us. Can you please email us at feedback@ochsner.org with your full name, phone number and the location where you were seen so we can have a patient relations liaison reach out to you personally? If your need is urgent, please contact our Patient Relations office directly at 844-959-4327. 

Frequently asked questions about Ochsner Medical Center: Emergency Room

How is Ochsner Medical Center: Emergency Room rated?

Ochsner Medical Center: Emergency Room has a 4.4 star rating with 2,017 reviews. 

When is Ochsner Medical Center: Emergency Room open?

Ochsner Medical Center: Emergency Room is open now. It will close at 11:59 p.m.  

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