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OceanAire Apartment Homes
- Apartments
- Pacifica, CA
About this business
Location details
100 Esplanade Ave, Pacifica, CA, 94044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Oceanaire doesn't return deposit! I moved out in August 2022. They send me a document saying they will return $215 of my $500 deposit after the $285 cleaning fee. But it is May 2023 now. After many phone call and onsite visits, I still haven't receive the deposit yet. They didn't even reply my email or call me back. I have to resolve this matter with them in court. If you don't want to run into the same trouble, you know what to do.
California Dreaming I have been living at Oceanaire for 9 months now. Honestly for this nearly retired couple from the hot hot Southeast just living on the cool Pacific is a dream come true. I work in the city and the commute is not bad because I don't have to cross any bridges and have several transportation options. The garage parking protects my car from the salty breezes. The grounds look newly renovated and the community is quiet and super friendly. We are not animal owners but their is a steep path down to the dog beac... read more
Business response:
Thank you for leaving this detailed feedback about your experience with us. Please let us know if we may ever further assist you.
Pricing existing residents out Oceanaire is beautiful. I’ve loved living there so much but 3 weeks after asking for my offer letter they sent me an offer for 6 months which was my current rent agreement at $300 more per month than what I pay currently. I begged them to keep my rent as close to the same price as possible and they declined recommending I sign a 15 month lease which is still close to $100 more per month than what I pay now. I’m heartbroken to leave but I’m not surprised that this is how they conduct business gi... read more
Business response:
Thank you very much for sharing these comments. We strive to keep our pricing competitive and abide by all Fair Housing Laws as we offer every resident the same renewal options. Please let us know if we may be of further assistance.
Great Location The view honestly sold me on this apartment. Absolutely gorgeous sunsets from my balcony. I also like being able to walk to quite a few local restaurants in the area and the beach access right across the street. Great value for the money!
Business response:
Thank you for taking the time to share this feedback with us. We are happy to be of service.
Great place to live The renovations look great, the wood flooring is nice and my new washer and dryer work great. They changed it from the two in one to the stackable. I moved in when the beach access was closed but its been open for several months now. Despite this, however, the beach is hardly ever crowded. Just a couple of fishermen and people with dogs. It's very foggy but the few sunny days make it worth it. The construction was rough but it's been over for months and now it's peaceful. Mike and Marisol in the office ar... read more
Business response:
Thank you for your review. We hope that we continue to meet your expectations.
Five things you need to know about Oceanaire 1. NOISE - The 2017 refurbishment was cosmetic only. You will hear your neighbors arguing, their dog's barking, every door slam. and every flush of the toilet. Pray that your bedroom neighbors go to sleep before you, and don't leave the bedroom TV on at night. 2. HIDDEN COSTS - The website says "gas is free". Please don't believe this. Gas is one of the many costs bundled into ~$100 / month fees. This doesn't include electricity, so expect another ~$100 / month for heating (old wo... read more
Business response:
Please see the below response from our Community Manager: Dear Sam, After reading your review, I feel that there are several issues that management can address. If you'd like to schedule an appointment, please feel free to do so through our Resident Portal or by calling the leasing office. I look forward to speaking with you.
Resident Since 2016 POTENTIAL RENTERS BEWARE Beach access aka Dog Beach destroyed by storm 1 year ago in Dec 2016 and not rebuilt since. Ugly chain linked fence and heavy construction line the street and view. 4-5 DIFFERENT property management "teams" in less than 2 years. WORSE the apartments have been under renovation with heavy construction for over 6 months with limited to NO access to use of unit patios. Construction crews, equipment and trash EVERYWHERE for OVER 6 months now. ZERO to little notifications have been prov... read more
Business response:
Thank you for your review. We are disappointed to hear of your experience at Oceanaire. I understand that the construction equipment and noise can be frustrating. We are working as quickly as possible to get the necessary work completed. If you need to address any maintenance concerns or future inquiries, please contact me, Stephanie Kim, at stkim@trinity-pm.com. I am happy to be of service.
Renter Beware Lived at Oceanaire for 1.5 years before having to leave due to a sudden "beautification" construction to all units on the property. My wife and I were informed by two staff members that this would allow the complex to raise the rent they charge tenants. We got 3 days notice. We were told to (1) Not open any windows - despite the summer heat (2) Close all blinds - despite no light fixtures in the apartment (3) Remove everything from all walls and (4) remove everything from the porch we were paying for and don't ... read more
Business response:
Thank you for your feedback. Our re-siding project is a necessary series of repairs that are imperative to avoid water intrusion and damage during the rainy season. We strive to minimize the inconvenience caused by these necessary updates by performing repairs during regular business hours. Air Quality Control, OSHA, and various other agencies have inspected our work and have signed off on its continuation. Please let us know if we may further clarify any details regarding our ongoing improvement projects.
Under Renovation Pros: Magnificent view! Whale watching every day. Cons: The new management started MAJOR, NOISY, and DUSTY renovation without having tenants move out so everybody got mad, broke their contract and moved out. In the renovation, old debris and insulations are everywhere even to the beautiful beach! They don't remove old and molded insulation and just put new sheathings. So buildings might look better outside but do mold testing before deciding.
Business response:
We appreciate you taking the time to share this feedback with us. The team at OceanAire Apartment Homes takes our reviews very seriously. Please call our Community Manager directly at (650) 355-3400 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
Frequently asked questions about OceanAire Apartment Homes
How is OceanAire Apartment Homes rated?
OceanAire Apartment Homes has a 4.1 star rating with 380 reviews.
When is OceanAire Apartment Homes open?
OceanAire Apartment Homes is closed now. It will open at 9:00 a.m.
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