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O'brien Volkswagen

4.8

About this business

Location details

1111 Obrien Dr, Urbana, IL, 61802, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.836 reviews
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Robin Millar's profile image
Robin Millar 
5 years ago

We had the best experience at Napletons on Friday and we sure in the heck had the Best salesman ever! He got us exactly what we wanted at the price we wanted! If you're looking for a new vehicle and want the best deal we highly recommend Jesse Webb! 

Rey Dalitto's profile image
Rey Dalitto 
recommend  Recommended
5 years ago

Matt in the service department always goes above and beyond 

Jerry Wilber's profile image
Jerry Wilber 
recommend  Recommended
5 years ago

I still like Napletons Vw service for my new beetle, BUT the last time I was in for a tire rotation the tech must have just thrown into the trunk my special socket tool for the wheel bolts, instead of putting it in the storage location. I had to remove the spare to find it. (heavy) 

Ed McBride's profile image
Ed McBride 
recommend  Recommended
5 years ago
Callen Colter's profile image
Callen Colter 
recommend  Recommended
5 years ago

Derrick Helm and Paul Hewitt went above and beyond to get me into my dream car, I was working with several other dealerships and chose Napletons Volkswagen because of the honesty and professionalism. They had the best deal hands down and it was a pleasure to work with them! Thank you again for everything and we will definitely be back to buy our other vehicle! 

Jim Little's profile image
Jim Little 
recommend  Recommended
6 years ago

The service department at Napletons is one of the finest I have ever delt with. If you have a problem and need service see Matthew Ackman and he will take good care of you. 

Connie Smallwood's profile image
Connie Smallwood 
recommend  Recommended
6 years ago

Very friendly and knowledgeable about our car. Great service team! Keep up the good work! 

Joseph Gentzsch's profile image
Joseph Gentzsch 
6 years ago

well after 13 yrs of owning one car we decided it was time for a new one..My wife and I didnt really think about looking at Volkswagen. However we strolling through Napletons just browsing then came up to Volkswagon and we said what the heck.lol Next thing you know we bought a Tiguan...lol From the time we first got there to the time we left I must say they are top notch people all around. Even though are 2018 Tiguan has left me a little dissapointed because of technical difficulties the staff at Volkswagon has continue to o... read more

Jeremy Leskovisek's profile image
Jeremy Leskovisek 
7 years ago

100% satisfied with the service I received at Napleton's VW! Bob and Derrick were great to work with and more than willing to make a fair deal. Bob's knowledge and sincerity are miles ahead of the competition (trust me- this wasn't the first dealer I visited). I would, no doubt, reccommend doing business with the folks over at Napleton's Volkswagen!! 

Business response:

Hi Jeremy, Thank you for taking time to share your experience. We appreciate the opportunity you afforded us. We look forward to partnering with you for years to come in order to ensure your total satisfaction during the ownership of your new Atlas. Thank you again and Happy Holidays Derrick Helm - Napleton VW General Manager 

Frequently asked questions about O'brien Volkswagen

How is O'brien Volkswagen rated?

O'brien Volkswagen has a 4.8 star rating with 36 reviews. 

When is O'brien Volkswagen open?

O'brien Volkswagen is open now. It will close at 8:00 p.m.  

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