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Oaks Construction

4.7

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415 S Union St, Spencerport, NY, 14559, United States

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4.7315 reviews
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Tammy R's profile image
Tammy R 
3 months ago

If I could leave a negative review I would. I did not have any leaking from my roof, windows or siding before having Oaks install my roof, gutters and siding. 2 days after installation there was a storm in which water came through my windows and ruined my flooring in 3 rooms plus damaged the walls and carpet. It took them a few days to come back in which they sent a tech from **** who said "I can put a tarp up and put holes in your roof to secure it, all while it was raining. Not an option. Long story short after many texts,... read more

Tammy R's profile image
Tammy R 
3 months ago

If I could leave a negative review I would. I did not have any leaking from my roof, windows or siding before having Oaks install my roof, gutters and siding. 2 days after installation there was a storm in which water came through my windows and ruined my flooring in 3 rooms plus damaged the walls and carpet. It took them a few days to come back in which they sent a tech from **** who said "I can put a tarp up and put holes in your roof to secure it, all while it was raining. Not an option. Long story short after many texts,... read more

Michell R's profile image
Michell R 
6 months ago

Awful company. I had a new roof installed in March of 2023. I offered coffee to the workers and they kept my coffee mugs. I had two leaks for a year and it took that long to resolve the issues. They came out time and time again to only have it to continue to leak. I asked to speak to a manager and that took over six months. Awful customer service EACH time I called and that was a lot of calls in a years time frame. Manager calls me back and says we can't do anything. That is nonsense, of course they can give me some money ba... read more

Rose K's profile image
Rose K 
a year ago

Oaks Roofing and Siding team was phenomenal! From start to finish, we were guided the entire way. From the first appointment, there was a thorough inspection, and worked diligently with our insurance company to help cover the cost of our roof replacement. We want to thank Allie, Frankie, Jordan, Kasey and Dario! You truly have a great team and they are a great company! We also were able to get a great warranty on the roof. Our roof looks fantastic! We are beyond pleased! 

Business response:

We are so pleased you had such a great experience with our team! At Oaks Roofing and Siding we work diligently to make sure each and every customer is delighted with the end results! Contact us anytime you need us! 

Nancy O.'s profile image
Nancy O. 
a year ago

Absolutely thrilled with our siding update. ( boring beige to green). From first meeting to final everything exceeded expectations. A true before and after. Neighbors and drive by’s all commented. 

Business response:

Thank you so much for entrusting us with your home's renovation. Please contact us anytime you need us! 

Jen E's profile image
Jen E 
a year ago

Sales rep seemed friendly but after talking with him he called back asking what was discussed and agreed on. Then when replacing the roof there were holes in the plywood that they didn’t replace, they just covered it with shingles. Also the trim around the windows leak and aren’t straight. For the quality I was sold on and price paid, they really did a shoddy job. 

Pete D's profile image
Pete D 
2 years ago

Very Professional, Awesome job Was nice to deal with someone who knew what I was talking about and who was honest enough to come to me and explain things to me much appreciated guys thank you 

Business response:

Thank you so much for taking the time to leave a review, we really appreciate it!<br /> <br /> 

Lee B's profile image
Lee B 
2 years ago

The Oaks Construction representative had answers to the hard questions and an easy going nature. The product was well displayed in printed form and the contract quite clear. It was all business as was the crack roofing crew. The new roof was put to the test of a downpour that started just as the roofers completed shingling the garage. Then it poured most of that night. I'm happy to report that the his roof job past these tests. The leak in office is gone! I have the warranty comfortably on file. 

Susan N's profile image
Susan N 
2 years ago

4.5 rating. Would and have recommended to friends. Pleasantly surprised on how fast roof was completed. 

Frequently asked questions about Oaks Construction

How is Oaks Construction rated?

Oaks Construction has a 4.7 star rating with 315 reviews. 

When is Oaks Construction open?

Oaks Construction is open now. It is open 24/7. 

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