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Maria Veronica Kannee on Facebook
3 years ago
10/01/2020, 04:04 AM
Horrible customer service. They leave your dog in crates without care for them. I would leave NO STARS if possible. I spoke with Mari, who is the owner, even though she lied & stated she was only the manager. I brought my dog in for a grooming & deshedding- made sure it was okay that I picked my dog up after work (5PM) & was told it’d be no problem. 4 o’clock comes around & they’re blowing up my phone saying they close at 4, even though store hours are clearly until 8PM. My dog was there for hours left in a crate & not taken out since she didn’t bark & according to Mari “dogs only need to go out if they bark” HOW can she say she works with dogs & only believe dogs need to go out if they bark!? Keep in mind she was there from 12:30-4:45.... who wouldn’t think to take a dog out? How did I know they didn’t take her out? Well, as soon as she got in my car, she took a big #2 & went #1 in my backseat. DO NOT BRING YOUR DOGS HERE IF YOU LOVE THEM & WANT THEM TO BE TREATED LIKE FAMILY.
Mercedes Magdaleno on Facebook
3 years ago
01/19/2020, 07:08 AM
First time customer, they were quick, accommodating same day appointment and my girl Callie is happy! She smells good, and her toes are trimmed nicely! Thank you!
Brandy Crosby on Facebook
4 years ago
11/26/2019, 03:01 AM
I have a very sweet, but old dog with back issues. Oak Clips is aware of his condition and pay extra special attention to him. They know him by name, Mr. Chester, and take real good care of him.
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Dolores Vazquez on Facebook
4 years ago
08/10/2019, 01:19 AM
I love the way my dogs hair cut came out!
Emily Miller on Facebook
4 years ago
07/26/2019, 13:21 PM
Horrible! Just picked up my dog and two of his nails are bleeding and he is bleeding between two toes. The receptionist called the manager and the manager told me the dog was fine. He was CLEARLY bleeding all over the counter and floor. I cannot believe they tried to deny it. DO NOT GO HERE!!
Candace Carew on Facebook
4 years ago
01/23/2019, 01:17 AM
First time our dog has ever had the grinding done on his nails, so much better than clipping. His nails were nice and smooth, also I could tell they didn’t clip them too short. His Yorkie cut on his face made him look a bit like a meerkat, but the rest was nice. Smelled good. We also get our dog food there, they didn’t have his food in stock, so they ordered more. It was nice when we came in yesterday and our dogs food was there waiting for US!
April Joyful Kirby on Facebook
5 years ago
05/04/2018, 08:05 AM
I took my lab in last week, he looked pretty good when i picked him up but when we got home realized he had several nicks and cuts all over his back - at least 20. i’m treating them and keeping clean to avoid infection and overall pretty disappointed � poor pup
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