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NTB-National Tire & Battery

3.9

About this business

Specialties NTB of Thomasville, NC is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaran... read more

Location details

2 Cloniger Dr, Thomasville, NC, 27360, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.9590 reviews
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Jessica Tart's profile image
Jessica Tart 
4 years ago

I was in the market for some new tires. Having an NTB card, i decided lets go to the thomasville location since its closer. MY FIRST MISTAKE So i totally expected to get quoted the much higher, more expensive tire price because sales. Once done with the promotional talk, I mentioned tires i seen on the website which apparently required being transferred to Manager, Rob. This is where it got fun. They were running a buy 3 get one free special but unfortunately only the highest priced, most expensive tire was for that deal, th... read more

Crystal Goforth Thompson's profile image
Crystal Goforth Thompson 
5 years ago

I’m pretty sure they intentionally kept my car well past the time it took to fix it. A temperature regulator took four hours to exchange! Ridiculous!! They knew I was waiting WITH MY CHILDREN in the shop. Very disappointed! 

Tamara Gossett's profile image
Tamara Gossett 
recommend  Recommended
5 years ago

John and Rob are amazing!! if I ever have another problem, they are they only mechanics I will trust! totally 5 starts from me 

Scotty Passmore's profile image
Scotty Passmore 
recommend  Recommended
5 years ago

Always a great experience 

Nancy McRee's profile image
Nancy McRee 
recommend  Recommended
5 years ago
TJ Jones's profile image
TJ Jones 
5 years ago
Christy Musick Lockhart's profile image
Christy Musick Lockhart 
5 years ago

Unprofessional. Employees sitting around doing nothing. Anytime I've gone in it takes forever to be waited on then their machines are down or it will be hours just to get a tire patched. They don't actually want your business from the way they handle potential customers. Never again. 

Sonia Eubank's profile image
Sonia Eubank 
6 years ago

After a unfortunate misunderstanding,I was able to tale with the manger and resolve the issue , Thanks so much 

Becky Slawter's profile image
Becky Slawter 
7 years ago

So, just want to vent for a minute. I had an appointment at NTB formerly merchants in thomasville on Saturday. My appointment was for 10 am. Tire rotation and oil change. After waiting 3 hours even with an appointment I never received rotation. I also asked for tires to be gauged at correct pressure. 3 hours later I had no rotation and no correct tire pressure. I was told my tires could no be rotated because they were bald. I had to leave there and go gauge my tires myself. All were different pressures. I explained my tires ... read more

Frequently asked questions about NTB-National Tire & Battery

How is NTB-National Tire & Battery rated?

NTB-National Tire & Battery has a 3.9 star rating with 590 reviews. 

When is NTB-National Tire & Battery open?

NTB-National Tire & Battery is open now. It will close at 5:00 p.m.  

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