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Nova Association Management Partners LLC
- Property Management
- Bellevue, WA
About this business
Nova Association Management Partners LLC offers customizable management services for condominiums, townhomes, HOA and community Centers.
Location details
1621 114th Avenue Southeast Suite 123, Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
i sent 2 emails to nova solution team on 02/02/2024 . regarding my annual *************** because i revd a late notice dated 01/22/24 .. however my check cleared the bank on 01/08/24 i am waiting for my information for the new website and my log in inform as a of today i haven't received any response back
Business response:
We do show receipt of your emails on 2/2 requesting login support and a temporary password was provided. We show this individual has two accounts with our company, one of which (Mill Pond at Lakeland) had the annual payment received and processed on 01/02/24, however the second account (************) has not been paid for the **** year - the received late letter is in reference to this ************ account which is currently outstanding.
******************* keen management skills have greatly enhanced the success of ****************** community significantly throughout the it's development. Her customer service skills have shown her to be always approachable while consistently displaying sincerity, dedication, and professionalism to all community members. Dawns effective time management, communication techniques and capabilities of logical problem-solving skills have been instrumentally invaluable to our community operations.
Dawn Wood’s keen management skills have greatly enhanced the success of this community significantly throughout the development of this community. Her customer service skills have shown her to be always approachable while consistently displaying sincerity, dedication, and professionalism to all community members. Dawn’s effective time management, communication techniques and capabilities of logical problem-solving skills have been instrumentally invaluable to our community operations.
**** does a great job managing Oak Tree HOA. The Manager and Lifestyle person are so friendly and helpful. We feel very taken care of. ***************************** is lucky to have such a great team to help us older homeowners.***
Business response:
Thank you *** for feedback, we appreciate it!
Managing Agent *********************** made a mistake in send out our Annual Meeting Letter with wrong date to 214 homeowners in our HOA. As a board member I requested a refund for the cost of printing, paper, envelopes, stamps. Couple hundred dollars and she never refunded our money. This company is a dishonest with not much integrity. Do not do business with them. Poor performance of management agent, their agents have too many properties and are overwhelmed/overworked and so much gets swept under the rugs.
Business response:
Any concerns related to mailed communication have been discussed and reviewed with the current ***** of ********** We capture the time spent by all team members on each community, to ensure managers are able to effectively work with the ***** of ********* in a collaborative manner.
Our Managing Agent made a date mistake in our Annual Meeting letter that was sent out to 214 homeowners. We as a board asked for a refund because it costs the HOA money. Nova never refunded our money. Please do not do business with this shady company. Low integrity and their Managing Agents are overwhelmed and have too many communities assigned to them.
No response, no integrity, no communication whatsoever. I don't even know if humans are employed here. I made a payment over a month ago to zero out my account, AND set up auto pay to cover every following month. My next communication from them was a SECOND delinquent notice regarding a charge that I cannot find itemized on their very poorly presented online "portal". I have called them and left FIVE messages over a period of three weeks, and their only response was to issue a THIRD delinquent notice (with the amount owed no... read more
I live in a new condo community that Nova manages and Taylor Morrison built. There are many items in the community that are broken or not complete. I continue to complain about these items without any luck on getting them fixed or finished.It's absolutely ridiculous that this project is not being worked on as I purchased my home in good faith that it would be finished.
Frequently asked questions about Nova Association Management Partners LLC
How is Nova Association Management Partners LLC rated?
Nova Association Management Partners LLC has a 3.1 star rating with 2,148 reviews.
When is Nova Association Management Partners LLC open?
Nova Association Management Partners LLC is closed now. It will open at 9:00 a.m.
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