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535 Cool Springs Blvd #110, Franklin, TN 37067, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
My husband was initially told there was no order. After I went in and showed them the address, they finally checked properly — and in less than ten seconds, they came out holding my order, already packaged and ready to go. I understand that mistakes can happen. However, what I can’t understand is the lack of a simple apology. That was very disappointing and made the whole experience uncomfortable. I believe the staff should reflect more seriously on their customer service.
Ordered a cake for this Saturday, and someone called me Wednesday about moving my order due to the expected snow. I tried to call back multiple times on Wednesday and the phone system kept saying to call back during business hours even though I was calling while they were open. Couldnt speak to an employee at all. I sent them an email and also got no reaponse. So I call today, hoping ai could move the pick up to tomorrow (friday), and an employee tells me they dont have a way to move the order date, only a manager can, and t... read more
I had a disappointing experience at this location today due to the way a coupon question was handled at the register. I asked about a coupon code I had seen online, and although I understand that not all locations honor the same promotions, the way my concern was addressed felt unprofessional and dismissive. While I ultimately completed my purchase without using the coupon, the interaction left me dissatisfied. A simple, respectful explanation and a more customer-focused approach would have gone a long way. Unfortunately, th... read more
Went to pick up a cake on the 19th of December, 2025. Opened the door and walked in at 8:56 a.m. I was told, by a very rude bakery person they did not open until 9:00 a.m. and they were setting up. I asked if I could stay in the store for the four minutes until 9:00 a.m. the answer was NO. (FOUR MINUTES and at this point it was THREE MINUTES) I was not going to have a rave in the corner until 9:00 a.m. I went back to my car and waited to go in. Three minutes later I went in and picked up my cake. I made a decision at that po... read more
Nothing Bundt Cakes has a 4.2 star rating with 135 reviews.
Nothing Bundt Cakes is closed now. It will open at 9:00 a.m.
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