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Northwestern Home Furnishings
- Furniture Stores
- Grand Rapids, MI
About this business
Location details
637 Leonard St NW, Grand Rapids, MI, 49504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This place is where it's at for actual quality furniture and not cheaply made knockoffs. The staff has decades of experience and can provide guidance, design assistance, all the personal touches that chain stores wouldn't know the first thing about. My entire house has been put together with pieces from this store as well as Amy's expertise. I send everyone here; I honestly can't speak more highly of them.
My husband and I were drawn to Northwestern as we try to shop local whenever possible, but we were thoroughly disappointed with our experience. We ordered a couch and chairs that were suggested to us from their catalog as they were not in the store. The driver delivered it and once we saw the couch in person, we realized it as was both extremely uncomfortable and doesn't fit in our home the way they laid it out for us. We immediately called and were told to put it in the room and try it. We called them back and spoke to our ... read more
Business response:
Dear ******** I'm sorry that you do not like your sofa, we do try to find our customers what they want on our floor, we only resort to the catalog when something isn't found they want . You requested a style more mid- century looking that was not on our floor. We always mention that it is a special order. While you did call about the sofa you said it was the wrong one and suppose to be 4 cushions and longer , which was not true. In checking the numbers it was indeed the sofa that you ordered and one of the longest from that... read more
Frequently asked questions about Northwestern Home Furnishings
How is Northwestern Home Furnishings rated?
Northwestern Home Furnishings has a 4.9 star rating with 377 reviews.
When is Northwestern Home Furnishings open?
Northwestern Home Furnishings is closed now. It will open at 9:00 a.m.
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