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Northwest Hills

3.9

About this business

Location details

3600 Greystone Dr, Austin, TX, 78731, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.9124 reviews
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Neda Soleimannejad's profile image
Neda Soleimannejad 
on Google
2 weeks ago

(Updated – July 2025) I’ve lived at Bridge at Northwest Hills for about two and a half years now, and here’s an honest snapshot of what it’s really like. Management & Communication One of the most disappointing parts has been the difficulty in getting timely responses from the office. Several of my emails either went unanswered or were met with long delays, which made it hard to resolve even basic concerns. Some of the email responses from the assistant manager came across as unprofessional and not aligned with the tone or s... read more

Neda Soleimannejad's profile image
Neda Soleimannejad 
on Google
2 weeks ago

(Updated – July 2025) I’ve lived at Bridge at Northwest Hills for about two and a half years now, and here’s an honest snapshot of what it’s really like. --- Management & Communication One of the most frustrating parts has been trying to get a response from the office. Many of my emails went unanswered or were met with long delays. The assistant manager's tone in some replies felt dismissive and unprofessional. Even issues that were clearly reviewed and confirmed by previous managers are now being questioned or ignored. Just... read more

Rican_9's profile image
Rican_9 
on Google
2 weeks ago

My Ac went out. I called the ER line, in less than 10 minutes Maintenance Juan Blanco was already at my apartment resolving the inconvenience of my ac going out. Shoutout to Juan Blanco! Great Guy! 

Rohit D's profile image
Rohit D 
on Google
a month ago
Tianxing Lai's profile image
Tianxing Lai 
on Google
a month ago

Edits: The management team did contact me to resolve the matter. Be cautious before considering this place. The positive is that the Farwest area is nice and quiet to live. However, the building is really old and the appliances are outdated. The new management team is a joke. After moving out, they will attempt to charge you a large bill-months later-for what appears to be normal wear and tear. 

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Frequently asked questions about Northwest Hills

How is Northwest Hills rated?

Northwest Hills has a 3.9 star rating with 124 reviews. 

When is Northwest Hills open?

Northwest Hills is closed now. It will open tomorrow at 8:30 a.m. 

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