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Northwest Auto Loan
- Used Car Dealers
- Tacoma, WA
About this business
Location details
3718 S Tacoma Way, Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Contacted this dealer and they responded right away. Ended up buying from a different dealer though. So I can't give a 5 star just based on that one experience.
Unbelievable! I called, they delivered the next day! Seriously, literally delivered the next next day!! I can't drive freeways so they brought it to me and Paul and Anthony were and are amazing, plus,,,,,I LOVE my new ride!
They got right back to me letting me know the vehicle was still available and ready to sell.
The dealer did contact me through email after several attempts on my part to contact them. He told me that the '98 Volvo V70 XC had been sold. I checked their website again a few days later, and the Volvo was back on their inventory along with another Volvo Wagon that was the same year and color, but it was not a XC. I contacted the dealer again to ask if the XC was available, and he would not answer my question, and told me that he was tired of dealing with me. I checked their website again, and the XC had been removed. I h... read more
These guys are great! Quick to respond and extremely helpful for my financial situation! Eli and AJ are down to hear and straight to the point!
Extremely disappointing. I had filled out their online appraisal form with full information disclosure. Visited late on a Saturday afternoon for a test drive and to allow them to assess my proposed trade-in. Informed them I would add $1000 cash, my trade-in, then finance the balance with my 745 credit score. My wife had hoped to join me but a teachers back-to- school commitment would keep her from seeing the desired vehicle that day. The salesman was professional and open indicating they would address three issues with the d... read more
They could care less if you show up or not. I drove 175 miles to test drive an sub. When I got there, no one greeted me nor acknowledged me. When I stopped a salesman to tell him I was there to test drive a car, he asked which one. I pointed to the one that had been moved into their driveway. He said "Oh, I'm just signing the papers for the buyer right now. When I told him I was there to drive it, he just shrugged and walked away with a stupid grin on his face. I left. Terrible dealer, money hungry and sells a car right out ... read more
dealer refused to sell out of state (sell to CA), in phone conversation dealer made an unprofessional and irrational impression...
Not sure what happen,, made me an awesome offer told me when to pick it up,,, then said car can't be sold,, didn't follow up to see if there was any other car I was interested in... Big waist of time
Business response:
We discovered car had issues that made it unsafe to sell to the customer we were sending our offer and give the customer an option to purchase a different vehicle which the customer declined.it's our policy not to sell vehicles with pre-existing conditions.
Frequently asked questions about Northwest Auto Loan
How is Northwest Auto Loan rated?
Northwest Auto Loan has a 3.8 star rating with 265 reviews.
When is Northwest Auto Loan open?
Northwest Auto Loan is closed now. It will open tomorrow at 9:00 a.m.
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