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Northville Collision

4.4

About this business

Location details

700 Doheny Dr, Novi, MI, 48167, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.477 reviews
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Jeff T.'s profile image
Jeff T. 
12 years ago

I like to try and find small self ran shops a much as I can but sometimes the structure and customer service of a corporate place is better. Definitely in this case. I have never gotten so frustrated with any other shop in my life. Save yourself the aggravation and go ANYWHERE else. 

emily t.'s profile image
emily t. 
12 years ago

I have never had such terrible customer service. I was told that my car would be ready on Wednesday. Not only was it not available on Wednesday, when I went to pick it up on Thursday at the end of the day, they had forgotten to replace my windshield which was 1 of the 2 SMALL jobs that I needed to get done there. This is also after I had called multiple times during the day on Thursday to ensure that my car would be ready. I was so inconvenienced and the owner tried to excuse this unproffessionalism by sayinig that they had ... read more

ROB R.'s profile image
ROB R. 
13 years ago

Wonderful experience. They repaired my car after I hit a deer. Perfect paint match. Great quick service and turnaround. Best shop around. 

mccloudd178 8.'s profile image
mccloudd178 8. 
13 years ago

I am very pleased with their work and for having great repairs done besides the lifetime warranty on all repairs! Isn’t that great. 

Cheryl H.'s profile image
Cheryl H. 
13 years ago

THIS IS BY FAR THE VERY BEST PLACE TO TAKE YOUR CAR THEY ARE VERY FAST CLEAN INFORMATIVE AND KNOW WHAT THEY ARE DOING AND UP TO DATE ON ALL THERE STUFF. DON THE MANAGER IS GREAT AND RUNS THE SHOP WITH GREAT COMPASSION FOR HIS EMPLOYEE'S AND COSTUMERS. HAD $6500 FRONT DAMAGE ON MY CAR AND CAN NOT TELL A THING LOOKS GREAT. NO OUT OF POCKET EXPENSE HAD THE RENTAL COMPANY PICK ME UP.. GREAT PLACE AND GREST SERVICE....DO TAKE YOUR CAR THERE YOU WILL NOT BE SORRY... 

Mary G.'s profile image
Mary G. 
13 years ago

I was in an accident with my 2008 Jaguar and had heard about New Look Collisions reputation from a friend. I took my car there for repairs. They were friendly and professional. I was amazed by all the Quality and Training Certifications on the wall. It is obvious this place trains its people well. My car was repaired within a few days and it looked just like new. I am very happy with the quality of their work and would highly recommend this business over any others I have dealt with in the past. 

hector114 4.'s profile image
hector114 4. 
13 years ago

You guys are goddess and should receive an award! Thank you for the great paint on my car! I love it. 

marcuss97 7.'s profile image
marcuss97 7. 
13 years ago

They are quick and efficient. The staff always answers my calls. 

KRITION47 7.'s profile image
KRITION47 7. 
13 years ago

I just want to announce the great work car craft did to my vehicles paint and restoration, I want to thank them for being on time and with the greatness their job came out. My car looks new again! Thanks 

Frequently asked questions about Northville Collision

How is Northville Collision rated?

Northville Collision has a 4.4 star rating with 77 reviews. 

When is Northville Collision open?

Northville Collision is closed now. It will open tomorrow at 9:00 a.m. 

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