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Northville Collision

4.4

About this business

Northville Collision has been owned and operated by the same family since its establishment in 1960. We pride ourselves not only in clean and professional auto-body repair, but in excellent customer service. We try to go the extra mile for our customers, and stand by the work we do. All repairs we make are under lifetime warranty. Our certified technicians do paint and body work on all types of vehicles, and any size of job. We can repair your car after a major accident or a minor scratch. 

Location details

700 Doheny Dr, Novi, MI, 48167, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.476 reviews
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Jimmy P.'s profile image
Jimmy P. 
11 years ago

I took my sports car to Northville Collision for repairs. It’s basically like a child to me so I was very nervous about taking it in, however this shop was recommend by a close friend of mine so that helped to put my mind at ease. The entire process was very smooth and fast. My car is back to looking like new. The customer service here is great…you really can’t ask for more! 

Lynn f.'s profile image
11 years ago

Small, local and great service! 

Alice N.'s profile image
Alice N. 
11 years ago

Northville Collision has been nothing but amazing to me. They provided fast friendly service at a affordable price. I would recommend Northville collision to anyone who is in need of a body shop! 

Autumn R.'s profile image
Autumn R. 
11 years ago

recently was in a pretty major accident and took my vehicle to Northville collision for the repairs. Obviously being in an accident is a huge ordeal and thankfully they made the process very smooth for me! Now my car is a as good as new. I also appreciate to see the owner in the office when I came in! “Old fashion” customer service values and a fantastic job that will keep me coming back. Well hopefully I’m not getting into anymore accidents, but if I do I know where to go :) 

Rita s.'s profile image
12 years ago

Because of Northville Collision my car looks good as new! 

Bill W.'s profile image
12 years ago

The Charges were as estimated, The Reception area was Clean and Comfortable, Friendly and Knowledgeable Office contacts, and the Work was Perfect. What more could you want. 

Rob a.'s profile image
12 years ago

Wow! Sometimes ya just can't win. Jeff T. Jeff T's girlfriends car was towed into the shop. She wanted us to repair her vehicle. She was to busy to deal with "it", so her boyfriend would handle it. We never recieved an assignment or any information on the claim from him or her insurance company, we were never able to even write an estimate on the vehicle, (we never got keys to the car). Now her insurance company wants to towed to a salvage yard. I know dealing with a accident can be frustrating and we repair facilities are t... read more

Jeff T.'s profile image
12 years ago

I like to try and find small self ran shops a much as I can but sometimes the structure and customer service of a corporate place is better. Definitely in this case. I have never gotten so frustrated with any other shop in my life. Save yourself the aggravation and go ANYWHERE else. 

emily t.'s profile image
emily t. 
12 years ago

I have never had such terrible customer service. I was told that my car would be ready on Wednesday. Not only was it not available on Wednesday, when I went to pick it up on Thursday at the end of the day, they had forgotten to replace my windshield which was 1 of the 2 SMALL jobs that I needed to get done there. This is also after I had called multiple times during the day on Thursday to ensure that my car would be ready. I was so inconvenienced and the owner tried to excuse this unproffessionalism by sayinig that they had ... read more

Frequently asked questions about Northville Collision

How is Northville Collision rated?

Northville Collision has a 4.4 star rating with 76 reviews. 

When is Northville Collision open?

Northville Collision is closed now. It will open on Monday at 9:00 a.m. 

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