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Northpoint Property Management
- Property Management
- Austin, TX
About this business
Location details
1 Chisholm Trail Rd Suite 454, Austin, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were with them for over 10 years. They were purchased by a private equity group last year and effectively fell off a cliff. Every terrible thing you can say about the wealthy leeches of private equity is really insufficient to describe the world of awful that is now the Northpoint Asset Management. They have a ridiculous number of doors assigned to just one person. That one person may be in witness protection because a returned call or text is a miraculous event. It's hard to say they fail at every turn because that wou... read more
My experience with this company has been nothing short of disappointing to say the least. I have had the displeasure of working with their Carolina branch and they have been extremely unprofessional. Consistently have not answered requests in a timely manner, have multiple layers of communication to obstruct the owners from clear and present communication, and often refuse to take ownership of their own mistakes. In my time as a owner utilizing their property management we went through 5 managers who had quit from the compan... read more
I have 6 properties with Northpoint, 3 of them has been empty for the past 3 months or more... when tenant left, Northpoint sent me estimate of over $7000.00 to have the property in moving condition again... And two months later, they did another inspection and said that all were in move in ready condition, when I have pictures with dirty walls, mismatched paint, patches, dirty rugs, with wholes on them, smoke detectors missing, etc...no wonder every time I asked for the reports, there is no people interested on them. They c... read more
Grossly Unprofessional and Negligent Management by Claudia Lozano at Northpoint Asset Management - Stay away, property owner! My experience with Northpoint Asset Management — particularly under the Claudia Lozano, new property manager — has been extremely disappointing and frustrating. The level of unresponsiveness, disorganization, and negligence I’ve experienced is unacceptable for any professional property management company. From the start, I made it very clear via email that I did not want the tenants to go on a month... read more
Quinton Balhorn did not follow my instructions. I would never use this service.
Very pushy. They did not listen to my needs, and I found them hard to work with. Avoid.
I would have given them no stars. They are very pushy and do not follow instructions. I found this company one that cannot be trusted. Do not use this company.
Absolutely one of the worst companies I have ever dealt with in 65 years of living. There were a lot of mishaps and questionable dealings before Hurricane Beryl. However it was the lack of response after Beryl that was the icing on the cake. After 3 attempts to reach Property Manager after tree hit my house during Beryl. I live out of Country and I spent 4 hours 1.5 weeks after Beryl trying to find anyone to respond or to give me tenant info so I could at least make sure she was okay. I found her and she also had no respons... read more
The level of incompetence from this company is ASTOUNDING. If you are a landlord I would strongly recommend that you seek professional property management solutions elsewhere or fully be prepared to chase down your property managers for their services. Do not expect them to be proactive in their communication when it comes to renewing leases or anything else. There have been 3 instances where accounting has messed up on my account resulting in more than or less than the normal amount being deposited into my bank account. I ... read more
Frequently asked questions about Northpoint Property Management
How is Northpoint Property Management rated?
Northpoint Property Management has a 4.5 star rating with 183 reviews.
When is Northpoint Property Management open?
Northpoint Property Management is closed now. It will open at 9:00 a.m.
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