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We are Virginia-only by choice. So when we say we are protecting our neighbors, friends and family – that’s exactly what we mean. We are a mutual insurer, which means every policyholder is a part owner of the company. Instead of passing profits to shareholders, we invest them back into the company to create better products and keep premiums low for our members. From snowstorms along the Blue Ridge to hurricanes in Hampton Roads, Virginia is home to its own set of risks for property owners. Thanks to our deep loca... read more
4981 Irvington Rd, Irvington, VA, 22480, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | 8:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent service. Took care of my claim immediately. Handled everything for me. Dealt directly with the body shop, making things much easier. I highly recommend NNIns.
The claims specialist, Danny M*****, was very courteous and knowledgeable about his work. He explained what was covered and what was not, he answered all of our concerns. He was here the same day we put our claim in. He checked all the damaged areas and made his assessment on what needed to be done. He had the first group of people out at the house working on the problem in two days and as soon as they finished the next person was here to see what they needed to get the job completed. The process has gone very smoothly and t... read more
Our agent was extremely knowledgeable and helpful with our roofing claim. He answered all of our questions to date. We are waiting on the check so we can have the wind damaged roof replaced. Thank you to Derek Tomasone for all of your help!
My 84 year old Mom had an electrical fire in the middle of the night and is lucky to be alive. The Claim Rep, Doug W***, contacted us immediately and so did Keith T***, the Claim Adjuster. Everyone from Northern Neck has made this experience such an easy one for Mom. We are thankful for the quick and efficient process.
Business response:
We do not want any of our members to experience loss, but when it does happen, our Claims staff is prepared to work through the experience as quickly and efficiently as possible. We are here to protect and preserve the things that our members value most and are thankful your mother has allowed us the privilege to do just this for her.
A storm came through and caused damages to my home. Northern neck had an adjuster come out the next day. The adjuster had someone come out that day to place tarps on the damaged areas to keep water out. They are fast, efficient and very concerned about your safety.
Business response:
*****, Thank you for providing feedback. We are sorry you're dealing with storm damage to your home but glad everyone is safe. It's our pleasure to provide efficient service in this time of need. We look forward to assisting you further with your claim and helping you get your home back to normal. Thank you for trusting us with your insurance needs.
Northern Neck Insurance Company has a 4.5 star rating with 663 reviews.
Northern Neck Insurance Company is closed now. It will open tomorrow at 8:30 a.m.
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