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We are Virginia-only by choice. So when we say we are protecting our neighbors, friends and family – that’s exactly what we mean. We are a mutual insurer, which means every policyholder is a part owner of the company. Instead of passing profits to shareholders, we invest them back into the company to create better products and keep premiums low for our members. From snowstorms along the Blue Ridge to hurricanes in Hampton Roads, Virginia is home to its own set of risks for property owners. Thanks to our deep loca... read more
4981 Irvington Rd, Irvington, VA, 22480, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | 8:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
The after hours claim center was very easy to use after storm damage caused our ac unit to mess up. The insurance claim process was very easy! Im glad to have great representatives that care about its customers.
Business response:
We're so glad to hear that our after-hours claims team was able to support you quickly and easily. It's our priority to make the claims process as smooth as possible. We truly appreciate your trust and are always here when you need us!
Our vehicle was hit by their client. ***** and **** were kind and professional. They worked hard to settle this. Very nice and stayed in touch with us during this process.
From the time I called to file a claim to the time the adjuster (****** *****) came to my home, I experienced nothing but efficency and professionalism. Mr. ****** explained step by step the process. The fact he was empathetic and quite understanding helped put everything in perspective. As being a senior widow, it was refreshing to finally be treated with true understanding and respect.
Business response:
We are so happy to hear that you had such a wonderful interaction with our claims adjuster, ******! Thank you for being a valued member of Northern Neck Insurance Company.
Always great customer service. You can find ********************** anywhere but you won't find better service than Northern Neck Insurance. **** ****** is a class act! Thanks for the dedication to your customers it means a lot.
Great company very friendly and knowledgeable as well has a lot patience for even first homeowner my representative ******* was phenomenal.
Good service and a fair settlement with our claim. I recommend this company.
The claims agent is professional, polite. Outstanding service from the agent
The perfect balance of kindness and professionalism. I would recommend Great Northern to anyone looking for an insurance company.
****** is kind, helpful, knowledgeable and patient. I was kept fully informed, not overwhelmed. A great balance.
Northern Neck Insurance Company has a 4.5 star rating with 705 reviews.
Northern Neck Insurance Company is closed now. It will open on Monday at 8:30 a.m.
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