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Northern Neck Insurance Company

4.5

About this business

Location details

4981 Irvington Rd, Irvington, VA, 22480, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.5717 reviews
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Amanda C's profile image
Amanda C 
a month ago

Very nice to work with, communicated well. Best experience Ive had working with an insurance company. Thank you for the wonderful feedback! We're so glad to hear this was your best experience with an insurance company. Clear communication and great service are what we strive for! 

Pam R's profile image
Pam R 
a month ago

Over 50 years of auto insurance, +/-10 with nnic, this was the first pleasant claim experience & this one was no-fault!Thanks *********** We're so glad **** and our claims team made your claim experience a positive one. It means a lot to hear this, thank you! 

ls s's profile image
ls s 
a month ago

****** with Northern Neck Insurance handled our claim very quickly and professionally. He was very responsive when I had a question. We have been with this company for many years and fortunately have not had to use them. This was taken care of in less than a week. Highly recommend. Were so glad to hear that ****** provided prompt and professional service during your claim experience. Its always our goal to make the process as smooth and stress-free as possible for our members. We truly appreciate your loyalty over the years,... read more

Richard H's profile image
Richard H 
2 months ago

We had storm damage from a lightning strike a few weeks ago. The claim went very easy and prompt. The claim agent, *****, was very friendly and professional. I have recommended Northern Neck to many of our friends and family. Thank you so much for sharing your experience! We're truly sorry to hear about the storm damage, but we're glad the claims process went smoothly for you. It's wonderful to hear that ***** provided friendly and professional serviceI'll be sure to pass along your kind words. We really appreciate your trus... read more

Nicole G's profile image
Nicole G 
2 months ago

The after hours claim center was very easy to use after storm damage caused our ac unit to mess up. The insurance claim process was very easy! Im glad to have great representatives that care about its customers. 

Business response:

We're so glad to hear that our after-hours claims team was able to support you quickly and easily. It's our priority to make the claims process as smooth as possible. We truly appreciate your trust and are always here when you need us! 

Nicole G's profile image
Nicole G 
2 months ago

The after hours claim center was very easy to use after storm damage caused our ac unit to mess up. The insurance claim process was very easy! Im glad to have great representatives that care about its customers. We're so glad to hear that our after-hours claims team was able to support you quickly and easily. It's our priority to make the claims process as smooth as possible. We truly appreciate your trust and are always here when you need us! 

Michael T's profile image
Michael T 
3 months ago

Our vehicle was hit by their client. ***** and **** were kind and professional. They worked hard to settle this. Very nice and stayed in touch with us during this process. 

Ka H's profile image
Ka H 
5 months ago

From the time I called to file a claim to the time the adjuster (****** *****) came to my home, I experienced nothing but efficency and professionalism. Mr. ****** explained step by step the process. The fact he was empathetic and quite understanding helped put everything in perspective. As being a senior widow, it was refreshing to finally be treated with true understanding and respect. 

Business response:

We are so happy to hear that you had such a wonderful interaction with our claims adjuster, ******! Thank you for being a valued member of Northern Neck Insurance Company. 

STERLING L's profile image
STERLING L 
8 months ago

Always great customer service. You can find ********************** anywhere but you won't find better service than Northern Neck Insurance. **** ****** is a class act! Thanks for the dedication to your customers it means a lot. 

Frequently asked questions about Northern Neck Insurance Company

How is Northern Neck Insurance Company rated?

Northern Neck Insurance Company has a 4.5 star rating with 717 reviews. 

When is Northern Neck Insurance Company open?

Northern Neck Insurance Company is closed now. It will open tomorrow at 8:30 a.m. 

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