Northern Michigan Pediatric: Vanwingen James M DDS

Carissa Alexis 

on Google

2 weeks ago

Can't ever get anyone to answer the phone regarding new patients. I have been trying for months. It's like they ignore the phone. 

Jacob Thompson 

on Google

a year ago

The dentists and hygienists were great! The front office ruined the entire experience. We came in for an emergency visit. The dentist ended up giving us antibiotics and wanted to treat the tooth right away to save it. Apparently, the scheduling staff doesn't care about that and scheduled us a month and a half out. I tried to explain that the dentist told us it needed to happen sooner. I was cut off to hear, "I understand that but the schedule is full." The tone showed me they just wanted to schedule us and get us out the doo... read more

brenna cordner 

on Google

a year ago

The most bizarre overall experience I've ever had with a dentist's office spanning over a year. Most recently: about 7 months ago I had three of my children scheduled for back-to-back appointments. Early that morning two of them began vomiting so I called the office as it opened to tell them we would not be in and why. I asked them to "Please cancel everything." They asked if I wanted to reschedule and I said "Not right now, I'll have to call you back." One appointment was a filling in two parts actually so I think my son ha... read more

Sarah 

on Google

a year ago

Nice office, staff was OK, dentist not really personable, transactional. THIS OFFICE will text you ten texts about insurance WILL NOT CALL TO REMIND OR TEXT ABOUT YOUR APPOINTMENTS before sending you away to a new dentist. They sent the letter in the mail to kick you out but can't call you. FYI