Northern Light Eastern Maine Medical Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Northern Light Eastern Maine Medical Center

2.8

About this business

"Our passion is providing the best patient care possible with a focus on excellent service, clinical quality, and patient safety. A committed partner to our patients and community, we believe nothing should stand in the way of quality healthcare." 

Location details

489 State St, Ste 121, Bangor, ME, 04401, United States

Get directions
2.8879 reviews
Select a rating
Tanya LaSante's profile image
Tanya LaSante 
recommend  Recommended
4 years ago

as many times as I've called to check on my husband the staff has been so nice. his nurse is amazing and im great full he's in good hands 

Heather Jordan's profile image
Heather Jordan 
4 years ago

Most of the staff is impatient, rude, or just ignores the patient. My dad was on the fifth floor and received horrific “care”. We went from being told he “should be released soon” to “we could not resuscitate him”. I will never know why he died in that hospital because the autopsy they asked us if we wanted and I said “absolutely, yes” - was NEVER performed. Please do not let your loved ones stay at this hospital. If it is absolutely necessary that your loved one has to be there stay with them, be an advocate, and make sure ... read more

Nathan Reardon's profile image
Nathan Reardon 
4 years ago

Terrible wait times. Don’t bother. 

Business response:

Nathan, We are sorry to hear your experience did not meet your expectations. If you are willing, please contact our Patient Experience team at your earliest convenience, either by phone at ‪207.973.8110‬ or by email at emmcpr@northernlight.org. 

Michelle Buxton Raleigh's profile image
Michelle Buxton Raleigh 
4 years ago

If you have breathing issues and cannot wear a mask DO NOT bring your kid to EMMC ER!! They will not let you in. Even though the Governor’s mandate says if you have breathing issues you do not have to wear a mask!! 

Business response:

Michelle, We are sorry to hear that your care did not meet your expectations. We want to provide the best service to our patients, and it's important for us to know when we aren't meeting that standard. Would you be interested in sharing more about your experience with our Patient Experience team? They can be reached at your convenience at (207) 973-8110, or emmcpr@northernlight.org. We appreciate your feedback. 

Courtney Lynn's profile image
Courtney Lynn 
recommend  Recommended
4 years ago

I just want to say thank you to all of the wonderful staff who took care of my baby and I last month on the labor and delivery floor. I had so much anxiety about birthing during the pandemic and everyone who helped me at the hospital was so warm and compassionate and helped to ease my anxiety. The birth of my first son at another hospital was a completely different experience and I am so thankful to have had my last baby there. Keep up the good work, it truly makes a difference! 

Janeen Findley's profile image
Janeen Findley 
recommend  Recommended
4 years ago

professional , compassionate staff. 

Debra Dymond Lewis's profile image
Debra Dymond Lewis 
recommend  Recommended
5 years ago

Been going here for years . Love all the staff . Wonderful friendly environment. 

Jessica Carpenter's profile image
Jessica Carpenter 
recommend  Recommended
5 years ago

The doctors here are excellent. The rooms where people are waiting for patients could use a little work, but the place is old. 

Jennifer Smith's profile image
Jennifer Smith 
recommend  Recommended
5 years ago

I had a major surgery on Monday morning the 17th. I was incredibly anxious about it and the team at NL EMMC were wonderful. They alleviated my concerns and helped me relax. They were kind and empathetic in their approach to handling my “nerves” and they truly listened after it was over so they could give me the best care possible. I’m thrilled at how well it all went and how quickly I am recovering! 

Frequently asked questions about Northern Light Eastern Maine Medical Center

How is Northern Light Eastern Maine Medical Center rated?

Northern Light Eastern Maine Medical Center has a 2.8 star rating with 879 reviews. 

When is Northern Light Eastern Maine Medical Center open?

Northern Light Eastern Maine Medical Center is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com