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680 Independence Pkwy #100, Ste 100, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called the dentist office 2 days prior to my appointment and made sure to ask how much it was going to be for my 1st appointment and exam. I told them I only had the amount for that. During my visit I got charged with extra fees that were not properly discussed with me. Brenda made me feel embarrassed when I did not have the amount that I was charged. I do not understand why no one explained the amount till the end and I had no choice but to pay my whole paycheck that day.
Business response:
Ariel, We are beyond sorry to hear that you had a bad experience at our office. We sincerely try to make every experience wonderful. We feel so bad that there was a misunderstanding about your fees. We never want you to feel uncomfortable or embarrassed, ever! We have tried to reach you by phone several times, but have been unable to get in touch. If you have changed your number, please give us a call when it is convenient for you so we can resolve the situation. We are committed to making you happy and hope that you will gi... read more
I believe her name was Sharlene she was great and had a nice conversation with the Ohio State Buckeye
North Texas Dental Associates has a 4.8 star rating with 1,181 reviews.
North Texas Dental Associates is closed now. It will open on Monday at 8:00 a.m.
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