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North Texas Dental Associates
- Dentists
- Plano, TX
About this business
Welcome to North Texas Dental Associates, a cosmetic and family dentistry practice located in Plano, Texas! We practice individualized, personal dentistry with YOU in mind. Our dentists and team are committed to giving you the highest quality dental care possible. We maintain a skill set of education, technique, and workmanship to provide you long lasting results. Dr. James E. Hillstrom goes above and beyond to make sure that you have the best dental experience ever; one that is genuine, comfortable, fun, and feels like home... read more
Location details
680 Independence Pkwy #100, Ste 100, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It should be explained prior to a client appointment if Dr. Hillstrom will be present. I have gone to an appointment twice now with him being out of the office and no notice was given. Each time I arrived in no pain for a cleaning and left with an altered bite positioning and in pain. 72 hours later, I am still currently in pain.
Business response:
Dear Kelsey, We are so sorry that you had an unpleasant visit here. Thank you so much for bringing this to our attention. We really value your feedback as it gives us an opportunity to make needed improvements for our patients. We genuinely want to provide the best dental care and the best dental experience. We completely agree that you should have been notified that Dr. Hillstrom was out of the office, and we sincerely apologize that did not happen. We feel terrible that you left in pain and had concerns. We will go above a... read more
Regina absolutely made my day (which wasn't all that great before my appointment)! Best darned hygienist I've ever met. She and Dr. Hillstrom helped me lose at least some of my anxiety which is saying plenty for me.
I was very pleased and the tooth is great.
Change nothing! Love you guys - you're the best!!!
You have an amazing office and wonderful staff. You are all warm, friendly, very competent and professional! You have it all and I trust and rely on you with complete confidence. Thank you for your excellent care
I am very pleased with the service and treatment and would recommend to others.
Perhaps the office could offer different monthly discounts on various dental services or supplies (e.g. teeth whitening, exams, x-rays, etc.).
Business response:
Dear Phyllis, That is a great idea! We will look into doing that soon :) Thank you for your input.
Regina:kind and explained everthin
Great team of caring professionals.
Frequently asked questions about North Texas Dental Associates
How is North Texas Dental Associates rated?
North Texas Dental Associates has a 4.8 star rating with 1,140 reviews.
When is North Texas Dental Associates open?
North Texas Dental Associates is closed now. It will open tomorrow at 8:00 a.m.
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