North Star Dodge Chrysler Jeep Ram FIAT

Marshall 

on BBB

5 years ago

I bought a $50,000 Jeep three weeks ago. It typically, from other dealers, takes 2-3 weeks for license plates to arrive. since I have not received the plates after three weeks I called to check on them. I was told that it takes 8-10 weeks, and sometimes longer “depending on the model”. Both statements are total lies! The degrading laughter from the salesman was an insult. 

Monique E 

on BBB

5 years ago

WORSE SERVICE DEPARTMENT EVER !!!!! I wouldn’t RECOMMEND AT ALL!!!! I paid over a thousandof dollars for 1 job! Which was my ac / heat. Service provider that was “helping” me, kept giving me the run around. I bought parts and paid for labor for what? My car locked on me because they messed up on a job. I feel like they took advantage of me because I’m a women. This is unacceptable. I’m very upset and disappointed at this, I’ve been back and forth with North Star Dodge since July 2019, and We are in Jan 2020. And still keep g... read more

Andrew A 

on BBB

6 years ago

Worst service department ever!!! 2nd time coming in for a recall and the first time you took my vehicle in and after making me wait over an hour you came and told me you don't have the part in stock. Last week I made another service appointment specified I was coming in for the recall, I called yesterday at 4:37 to verify that you had the part and was told yes. I showed up today and you took my vehicle in for the recall and then after an hour and half you come out and tell me you again don't have the part?? Really? Your serv... read more