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Norstar Apartments

3.8

About this business

Norstar Apartments are located in Liverpool, NY, in suburban Syracuse, NY. Our modern one, two and three bedroom apartments for rent offer spacious floor plans, balconies and ceiling fans. 

Location details

4784 Norstar Blvd, Liverpool, NY, 13088, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.8348 reviews
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Xjenai R.'s profile image
Xjenai R. 
3 years ago

Do not rent here unless… If you love… the overwhelming smell of marijuana, kids screaming, parents screaming, dirty washers and dryers, unfriendly staff that don’t do their job, not being able to relax in your own home due to screaming unsupervised children in the lobby areas and down all the hallways, then this place is for you! OH, also not being able to have any package deliveries shipped to your “home” because everything gets stolen basically as soon as it’s sat down. When you call the office to make a complaint, or ask ... read more

Beth V.'s profile image
4 years ago

Nice quiet place to live I almost didn't rent here because of the bad reviews, but I have known people that lived here. It is a nice neighborhood I have had no problems. 

Scott T.'s profile image
Scott T. 
4 years ago

This place is terrible Management confrontational in every respect. I have been living in apartments for the greater part of my life and until now have never felt strongly enough about one to do a review. The place is terrible in almost every regard. Avoid like the plague. 

Marie K.'s profile image
Marie K. 
5 years ago

Dirty and stinky I’ve lived at Norstar for 10 years now. I use to love living here. Now it’s a different story. The upkeep of Norstar now is horrible. No one seems to care and it shows. They care more about the landscaping then they do hallways, common areas and laundry room. This place has gone from immaculate to dive. The hallways are horrible, dirty and stinky. The smells range from skunky pot to strong cooking smells. The laundry rooms are filthy!! I’ve actually cleaned it myself a few times because I refuse to do my lau... read more

Business response:

Good Morning: Thank you for posting a review of Norstar Apartments. We are sorry that the recent experiences you have had with the upkeep of our community, and, in particular, your building have not come close to your expectations as a long-time resident of ours. What you are describing absolutely does not meet our high standards of care, as well. The Property Manager has been notified of these issues, and we will take steps to address any shortcomings in the cleanliness and appearance of the interior of our buildings and co... read more

Linda W.'s profile image
Linda W. 
6 years ago

Stay away! This used to be a nice little apartment complex...no longer. The management team is awful. They lie right to your face. They are deceitful also. You can not speak to them about anything because they are incapable of having a mature adult conversation. If you tell them something they don’t like they lie to you then accuse you of arguing with them. I have never seen anything so unprofessional in my life. They do not care about their tenants ... only what they can soak out of them. It is disgraceful what I have seen ... read more

Business response:

Good Afternoon: Thank you for taking the time to submit your review of Norstar Apartments. We were surprised to hear this feedback regarding our staff, as that is not how we operate and anywhere near the level of excellence we hold ourselves to. We would like to get more information as to your interaction and any specific issues you are experiencing that prompted reaching out to the office, so that we may see them through for you. Please contact us at 440-348-1850 or contactus@zaremba.net at your convenience. We apologize fo... read more

Chris D.'s profile image
Chris D. 
6 years ago

Slum Avoid at all costs, staffing is terrible and makes this place a living hell. Oh and the pool is a lie since it’s never open. 

Business response:

Good Afternoon: Thank you so much for taking time out of your day to submit feedback to us. We know your time is valuable and we appreciate all feedback. We apologize for the service you have received at our community, and certainly hold ourselves to a much, much higher standard than "terrible" and "a living hell." We'd love the opportunity to discuss in detail your concerns and identify concrete steps for improving your experience with us moving forward. Please feel free to contact our Manager at 315-457-4777, norstar@zarem... read more

Lee S.'s profile image
7 years ago

The service they provide is very very poor I had a problem so kind of sound in the apartment will not let people sleep there . I ask them to fix d starting winter & they didn’t fixed it & I asked them to paint our wall almost 9 month they didn’t pant it too. I ask them to break my lease they told I have to pay for hole year money. 

Terry C.'s profile image
Terry C. 
7 years ago

Not recommended Norstar Apts are a joke. The property manager sucks!! I won’t be renewing my lease and I recommend everyone to stay clear of trying to rent here. It’s full of bugs? The buildings are never kept clean. The office staff are all rude. Maintenance staff never has supplies or proper equipment to fix stuff properly and timely. One maintenance person is constantly seen hanging out in building 5 with residents. Custodians are always sitting around. Corporate doesn’t seem to care what goes on here anymore. They let th... read more

Sharmila P.'s profile image
Sharmila P. 
9 years ago

Just Perfect This is the perfect building for me and my son , who suffers a closed head injury . It is very convenient for transportation , stores , close to the lake and have outdoor and indoor activities to keep him occupied . The building is well maintained both inside and out. Every season fresh flowers are planted that makes it look so beautiful . It is very quiet and peaceful .A perfect place to sit outside and relax while enjoying the outdoor . I work in the health field and get out the wee morning hours sometimes .It... read more

Frequently asked questions about Norstar Apartments

How is Norstar Apartments rated?

Norstar Apartments has a 3.8 star rating with 348 reviews. 

When is Norstar Apartments open?

Norstar Apartments is open now. It will close at 5:00 p.m.  

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