Nomo Pest Solutions - Kansas - Lenexa, KS

mike b. 

on Birdeye

a year ago

Negative 5 stars. This company should be ashamed of themselves for praying on the elderly. My 76 yr old mother purchased their services based off the salesman. Services were never done per the agreement(never sprayed inside home). Called twice to cancel and left vm. No one returned call. Sent email. Was charged another $109 again. Finally spoke to a person and was told it was an annual service that was signed (on a cell phone outside in the sunlight). Company stated that inside services were to be scheduled prior to showing ... read more

M. M (. 

on Birdeye

a year ago

They canceled my service 3 times yet keep billing me so I called to cancel. Lady said they cannot cancel without me paying a penalty fee for the contract. How is there a contract in place if you don’t show up to do the service? When I asked to speak with someone else she said there are no managers and she’s the only person that works there which I’m sure was a lie. 

James S. 

on Birdeye

a year ago

Total scam. You will pay hundreds, be dissatisfied at every turn, pay hundreds more to make them go away and the only thing that doesn’t get bothered is the bugs. It’s like adding a pest problem instead of removing one.  

Vicki S. 

on Birdeye

2 years ago

I am very pleased with the service from NoMo. They are quick to respond to y requests and are very professional and information. Sam was my service tech today- he was very good. Megan answers my emails very quickly. Thank you 

Jeffrey C. 

on Birdeye

2 years ago

I had a guy by the name of Tommy that came out and answered a lot of questions about the pest control I was very pleased with the answers that I got from him. 

Homer 

on Birdeye

2 years ago

I would not requirement NOMO. I had service for 3 years with no problems. Then a scheduled service in May was canceled due to weather, after waiting all day for a no show, OK. They rescheduled for the first week in June which was a no show, another day wasted. They rescheduled for 3 days later. Yes you’re right a no show and a wasted day. After three tries I canceled the service agreement. They replied with an offer to reduce cost of service. I said no I wanted to cancel service. They rescheduled the service date and said t... read more

Tan H. 

on Birdeye

3 years ago

Pleased with the service. I have called with questions about my account and they were reasonable with helping me get my questions answered. The guys they have sent to do the treatment are knowledgeable and friendly. 

Steven A. 

on Birdeye

3 years ago

Stay away from this company! We have been customers of NOMO for almost a year and in that time, we have had services last less than 5 minutes as the technicians cut corners and try to move on as quickly as possible. The services are not effective as we still had pests. In addition, this company has a shady cancellation policy that was not explained to us whatsoever. They “discount” the services but if you need to cancel for any reason you owe the amount of the discount back—even if the services are less than what you were pr... read more

Holly J. 

on Birdeye

3 years ago

I never had a service done that was complete. I have always had to call and ask them to do the back, which I’m paying for. They left my gates open. My dogs ran away. They aren’t performing the services in the contract, but won’t relieve me of the contract. Every time a service is scheduled, I now respond asking when I can be released from my punishment(contract).