Nissan of Fairfield

Matthew J. Smith 

on Facebook

8 years ago

Well first off last year I took my girlfriend to get a new car and she had her credit score shot to about 12 different banks which in turn lowered her score about 20 points. That was my first experience with then. Recently I totaled my car and I required paperwork from them for my insurance claim. When I first went in I was in a rental and they were concerned and very helpful. Due to the prior encounter I told myself I would never buy a car from them again. That being said I purchased a new maxima from Roseville auto mall wi... read more

Jim Pitcher 

on Facebook

8 years ago

The staff at Nissan Momentum group were very helpful. I found that the sales & finance manager was easy to work with. 

Jake Hess 

on Facebook

8 years ago

We drove 4.5 hrs to get their because we were told they would get us into the car we wanted. We got their and we're showed the car. It was discussing! I was pulling French frys out of the fold downs in the back seats. The cup holders looked like someone had puked up hot chocolate in them. It was a 4x4 suv, used. There were two different tires in the front and back! Not OK with 4x4:s. I asked the sales guy about them. He said "IDK".You could tell the carpets had been cleaned, but that's it. Then we were stuck with a 19 year o... read more

Jonathan Bullinger 

on Facebook

9 years ago

Please be advised this happened at the Momentum Jeep, Chrysler, Dodge dealership in Vallejo...... I was at one of these establishment maybe 3 different times, once to test drive a new 2016 Jeep Renegade where I was taken on a very short test drive basically around the block, to be rushed back to the dealership to be harassed and treated disrespectfully I asked the sales guy to value my 2016 Kia Soul as a possible trade-in and he refused to get me numbers unless I guaranteed o...Continue Reading 

Yvette Finau 

on Facebook

9 years ago

I'm going on two months of having to deal with this dealership correcting their mistake. I received a letter in January stating I was pre-approved for an auto loan... I was referred to contact the dealership and I had a scheduled appointment with John Zarich. He runs my credit before I even get to the dealership for our appointment. I track my credit very closely, so I received multiple notifications when the inquiries took place. I called back multiple times (four or five AT LEAST) but received no response. I was told my ap... read more

Marc Baes 

on Facebook

9 years ago

I purchased a new 2014 Nissan GTR Track Edition on 12.09.2015. I also traded in two vehicles (2015 370Z Nismo Tech & 2014 Frontier Crew Cab Pro4X). Neither of the vehicles have been processed for payoff. I contacted the finance department & was told, "HOPEFULLY the business dept will give you a call back"! The service was poor. Not so much for the sales associate but pertaining to the sales managers. The dishonesty & the lack of professionalism from the sales managers was incredible. After spending over $125k at your dealers... read more