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Nicklaus Children's Hospital Emergency Room
- Emergency Medicine
- South Miami, FL
About this business
Location details
3100 SW 62nd Ave, South Miami, FL, 33155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
This has been by far the worse experience in my life. After today I will definitely be contacting a lawyer. Ever since I came in the first time I came in I have been given the run around. How is this a children’s hospital that can’t even do inpatient MRI’S especially when a baby has done every other test they can and this is the next step. There’s no communication between nurses, attending and residents. The doctors are super unprofessional and definitely don’t make you feel heard!
My son Kenneth Bates with especial needs, went to the appointment today, I was asking for wheelchair and Ruth covoy asked to the security person name Chandeu Brown to bring the wheelchair but they ignored me I was wetting forever no body helped me out my son lost the appointment this is a Children’s hospital nobody care about kids who have especial needs
Business response:
We regret to hear of your experience. The patient/family experience is important to us. Please contact our Patient and Guest Relations Department at 786-624-4400 to speak with a representative regarding your experience.
RecommendedBest doctors very friendly staff very detailed nurses and any problems that may arise administration is available to speak and correct protocol!
Great experience, in and out for a fetal echo and they have great service!
excellent and extremely competent treatment
Tremendo personal de enfermeras capacitadas.Buena atención médica .Alimentación Buena y limpieza. My baby estuvo ingresada y fueron muy pacientes y amorosos. Mis Bendiciones para el equipo 5 Tower de Enfermeras. Thanks Niclauks Children's Hospital
We recently went to the Emergency Room at Nicklaus Children’s Hospital due to concerns with our 16 month old daughter and I cannot offer enough praise for the care and treatment we received! What we thought would just be an emergency room visit with some tests and recommended at-home treatment, ended up being a 3-day stay in the hospital. This was such a scary experience for us, but the staff at NCH treated us with such amazing care and did everything they could to try to make us as comfortable as possible under the circumst... read more
Business response:
Thank you Kristina for your kind words. We are glad to hear we met and exceeded your expectations. Providing patients and their families with optimal care is our number one goal. We will share your review with our staff.
Start with Patient Relation Department, a very acerbic female answered the call, rudely would not let me complete a sentence, just kept interrupting with no regards. If you can't take the heat leave the kitchen, Such an awful Ambassador with such lack of professionalism and compassion. Not the same Variety/MCH I knew and admired.
Business response:
Hello Sonia, We regret to read this review and would like to discuss it further. If you would kindly send us via FB private message your contact number, a member of leadership will call you to discuss your experience.
This is THE place for expert care for children. While the doctors are highly talented experts in their fields, EVERY assistant, nurse, employee, and the valet too are the most courteous genuine and professional people I have ever met. They truly work as a team. They care for kids and are a dream for worried parents. I will drive past other hospitals on my way to Nicklaus should my kids ever need them on the future.
Frequently asked questions about Nicklaus Children's Hospital Emergency Room
How is Nicklaus Children's Hospital Emergency Room rated?
Nicklaus Children's Hospital Emergency Room has a 4.4 star rating with 1,124 reviews.
When is Nicklaus Children's Hospital Emergency Room open?
Nicklaus Children's Hospital Emergency Room is open now. It will close at 11:59 p.m.
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