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Nicholas A Papanicholas & Sons

4.3

About this business

Changing my 1 to a 5. Due to incorrect packaging I was left with a product I didn't want. Thanks to the service of this company my product was replaced quickly with the correct product. Thank you for your quick, polite and helpful staff for getting me the correct product. Delicious coffee. 

Location details

1141 N. Raddant Road, Batavia, Batavia, IL, 60510, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.317 reviews
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Kathy Beaven Polley's profile image
Kathy Beaven Polley 
recommend  Recommended
5 years ago

This is the BEST coffee and GREAT company!! I found ONE empty brew cup in a box of Breakfast Blend (Amazon Subscribe & Save order). I emailed their customer service dept. just to alert them as I’ve never had any problems with their coffee before. A quick response stated they would send me “replacements” and today I received a FULL BOX of Breakfast Blend brew cups via UPS!! WOW!! Amazing Customer Service & outstanding coffee!! 💕 

Krissy Marie's profile image
Krissy Marie 
recommend  Recommended
5 years ago

Love their coffee! Hawaiian Islands 🙌🏻🌺 

Kristine Maya's profile image
Kristine Maya 
recommend  Recommended
5 years ago

Love their coffee! Hawaiian Islands 🙌🏻🌺 

Jan Tomassone Bach's profile image
Jan Tomassone Bach 
recommend  Recommended
6 years ago

Quality and customer service is outstanding. I bought several boxes of Skinny Coffee on sale at Jewel. Had problem with pods. Sent a few emails. Laura K responded right away, sent replacement boxes and will be sending a refund check. I am so happy because of the innovation to develop Skinny Coffee with Green Coffeeberry Extract and Garcinia Cambogia. (Fed govt. studies have concluded this is a good weight loss aid). I'll be sending the old boxes back in the prepaid shipping label provided. No problem with the replacement pod... read more

Business response:

Thank you for your kind words Jan! 

Sharon Young's profile image
Sharon Young 
recommend  Recommended
6 years ago

PapaNicholas is one of the best coffees I've ever had. It's my go-to coffee 

Business response:

We're so glad you love it, Sharon! Thanks for the love! 

Cheryl Metzka's profile image
Cheryl Metzka 
6 years ago

PapaNicholas serves up the freshest cup of coffee. It’s convenient to order online, and the customer service is great, too. Kudos to this company! 

Business response:

Thanks Cheryl, we're so glad you love Papa Coffee! 

Gabriele Ertmann's profile image
Gabriele Ertmann 
6 years ago

This was not my first PapaNicholas purchase but this time the pods would not open. I tried several and finally contacted customer service on July 2. After many emails reassuring me that there was a money back guarantee, I have yet to receive the UPS email to send back my remaining coffee. At this point I truly believe I will never get my refund for 36 pods. 

Charles Bryan Picton's profile image
Charles Bryan Picton 
recommend  Recommended
6 years ago

Love all the blends but especially the Hawaiian Islands blend 

Szymon Gajerski's profile image
Szymon Gajerski 
6 years ago

Great coffee :) 

Frequently asked questions about Nicholas A Papanicholas & Sons

How is Nicholas A Papanicholas & Sons rated?

Nicholas A Papanicholas & Sons has a 4.3 star rating with 17 reviews. 

When is Nicholas A Papanicholas & Sons open?

Nicholas A Papanicholas & Sons is closed now. It will open at 8:00 a.m. 

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