This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Next Chapter Properties
- Apartments
- Champaign, IL
About this business
Location details
217 S Neil St Ste B, Ste B, Champaign, IL, 61820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Next Chapter Properties provides absolutely terrible customer service! Beware College students and parents. We have sadly rented apartments at *** *** *** *** ******in ********** **. The apartments are OK, fairly clean with budget furniture. The problem is with maintenance and ability to contact if you have a problem. At *** *** the general areas were filthy, there was human feces all over the work out room bathroom. The elevators and stairs were also filthy with vomit and litter every time we visited. There were several mai... read more
My advice is to never rent from this property company or any of their locations. Early on in my lease I woke up to maggots covering my entire living room from a dead bird stuck on the balcony above me. Eventually maintenance workers came and told me to keep killing the maggots myself. ***** came but that did not resolve the problem. I killed as many as I could but the maggots later turned into a fly problem. I also payed for a parking space all year. The spaces are typically numbered and sectioned off. My "parking space" was... read more
Great apartment buildings at UIUC. Safe, clean, good quality interiors and well maintained. Staff and service has been great. Bob who came by to fix a minor issue with a dryer head very prompt and knowledgeable. Overall excellent experience.
They are horrible. Impossible to get into contact with. Their property Onshore Daytona is horribly managed and there is no way to get in touch with Next Chapter. I feel like I’m trapped.
RecommendedI lived at 217 South and they have amazing modern units. The staff was always great and their maintenance timely.
Family owned company that really takes care of its people and clients. 5 stars.
I have worked at Next Chapter Properties for three years and have been continually impressed with our company's dedication to excellence, attention to detail, and commitment to provide a positive leasing experience for our residents. The owners take an active role, checking in regularly and striving to support the on site team in providing the best possible service to our communities.
Friendly staff and the buildings look great!
I lived in 217 S for a year and I wish I had great things to say about the place but this is definitely the most poorly run apartment complex I have ever lived in. The unit was updated and had many of the fixtures I was looking for but the management was terrible. I had to sign no less than 5 versions of the lease agreement when I initially moved in because of a ridiculous amount of errors. Each lease had about 15 pages and I had to go through and initial each page, needless to say it was just annoying but should have clued ... read more
Frequently asked questions about Next Chapter Properties
How is Next Chapter Properties rated?
Next Chapter Properties has a 3.2 star rating with 107 reviews.
When is Next Chapter Properties open?
Next Chapter Properties is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com