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New Line Motors, Inc
- Used Car Dealers
- Chesterland, OH
About this business
Location details
7900 Mayfield Road, Chesterland, OH, 44026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Replied quickly
I asked for more information and received it right away.
Business response:
Thank you so much for the positive rating!
Very nonchalant attitudes considering I'm looking to spend my hard earned money with your establishment. Vehicle was damaged which wasn't stated in the carfax. When asked about the damage the seller simple replied "it'll sell take it or leave it" Wow! I left out of there running.
Terrible customer service. I called ahead to check availability and the guy wanted to talk finance already. I told him I only wanted to come look at car first. When we got there we walked around the shabby lot for 15 minutes before having to go in and ask for help. We’d driven an hour to take a look at a car. The car was just in ok shape.
Business response:
Thank you for the feedback . We value your business. As a result of COVID 19 situation we adjusted our work instructions. We are asking typical questions include financial in order to avoid unnecessary eye contact and improve efficiency of our customer service consider new norms . We recommend each and every customer to setup appointment in advance in order to avoid long waiting time and provide professional and dedicated customer service for each and every customer. This is the reason for your waiting time. Our dedicated se... read more
Good responsiveness from the dealer. Unfortunately, this model did not have the options that I needed.
Great price very honest top customer service
We have emailed each other, they are not pushy, which I greatly appreciate. I have not gone to see the vehicle yet, still thinking about it though.
Dave was very professional and honest,ended up buying a VW from them and were very happy , would recommend this dealer
Promptly called and shared information with me.
Frequently asked questions about New Line Motors, Inc
How is New Line Motors, Inc rated?
New Line Motors, Inc has a 4.7 star rating with 531 reviews.
When is New Line Motors, Inc open?
New Line Motors, Inc is closed now. It will open tomorrow at 9:00 a.m.
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